Baskin-Robbins — Restaurant in Panama City

Tonight my pregnant wife wanted ice cream, so we decided to take our 2 year old son down to this local establishment. Upon entry of the premises we were not greeted by the young man attending the Ice Cream Bar, but instead he met us with disgruntled body language and a sour look. When I politely asked how he was doing, he answered in aggravated tone “Man I’m just trying to get out of here and go see this game”. I must mention that it wasn’t even close to closing time. When we noticed only one type of cone on display, my wife politely asked if it was the only kind they had, his response was “yeah I’d make more but it’s above my pay grade”, at this time I was over the whole experience. My wife still tried to politely make small talk asking what time they closed thinking by his attitude we must be coming in right before they were getting ready to go to be met with such a bad reception. To which he gave another sarcastic response looking at his watch and replying “now” when the other employee a sweet young lady said we close at 8:50. It was 4:55 when we left. I don’t know why anyone running a business would want this kind of person with such little customer service skills, and a bad attitude working for them. But my wife, son, and I were happy with the ice...

My family waited at the donut side for 5 mins as people came in after us and were served first. The whole time the 2 employees stared at us and disnt help us. So i said, hey can we order something from here or nor not? Her name started with a K and she was rude and short with us the entire time. She disnt wear gloves and had open sores and gcuts on her hands. It was discussing. No body smiled the entire time. Then another employee comes in. She was African-American and starts cussing up a storm about her phone. I had 2 kids with me. I was pissed. I recommend everyone to stay away feom here. Its not family friendly amd all the employee's are unhappy. And tbey didnt even have walffle cones. You cant be an ice cream shop and not carry the best of cones. I always loved baskin robins as a kid, but wow what a let down. If this was my store i...

I have went twice now to try and give them a chance! The first time the employees were rude and we're talking to their friends ignoring customers, i had to repeat my order, a banana split, 3 times because he was talking to his friend and had to ask me"what was that again" 3 times. then it took him twice to make it, forgot the banana in the first one.Last night it was 8:30 and they were already closing, they only had 9 flavors, were out of chocolate, the employees were extremely rude. One was complaining about customers coming in and how she couldn't stand it. When I asked who the owner was they were not sure. I definitely will not be going back, I had Baskin Robbins where I use to live and went there all the time, you never got treated that way! I would have gave it a zero but it won't let you so that is the only reason the even...