Pizza Hut — Restaurant in Panama City

If you are the type of person who likes to engage with wait staff that mumbles, and points you in the general direction of a table this might be the pizza place for you. I mean really if straws aren't important to be able to sip your ice filled cup with a spot of liquid (that randomly changes throughout the night according to how the wait staff feels (and you get to take off the waitress' tray)), you might want to consider this place among your options. Not only will the cups change sizes, and beverages change, but your order will come out exactly NOT how you want it. I mean really, ask for beef added to something...is fabulous; who knew beef was invisible? If you have children please for the love of God and all that is great and wonderful do NOT let them get the pickles from the salad bar (no matter how long it is taking them to process your order I mean over an hour seems reasonable for a couple of pizzas right); they appear to be kosher, but they are none of the sort. Having placed in my mouth what appeared to be a pickle, you can imagine the surprise to my taste buds when the taste of jalapeno filled my mouth, and my throat began to shut. IT WAS WONDERFUL! So, yeah back to the pizzas. Two came out okay looking, and one had the invisible beef. Be it beyond me to be one of those people who likes to see what she eats, I asked the waitress to send it back to get the beef of the visible type. Within 30 minutes she came back out (by then the kids were done eating) with the exact same pizza covered in what we assumed was beef, and ate. Who knew twice cooked pizza would be so dry, tasteless, and well for a lack of better words come back and bite the next morning. Turns out that it wasn't beef after all, or so that's what my digestive system is telling me, so for anyone who wants a senseless wait, tasteless pizza, inattentive waitstaff, reused salad bar items this is the place for you. Your insides will love you in the end...Oh, not to mention how wonderful the management is. As we were paying they asked "How was everything?" Mind you he was talking to someone I assume was a friend for about five minutes, causing us to wait to pay (I know everyone wants to spend over 2 hours in a pizza place). To which I promptly replied "The food was okay, I guess, but the service sucked." He then went on to tell me about a broken window in the drive through, and not listen to what I was saying, so really this is the place for you to go if you want your complaints handled promptly and to be listened to...

Ordered Delivery for a coworker and myself today as we both got stuck at the office for lunch. This pizza hut is located 2 streets over if that. We ordered at 11:44am as we noticed that the site said an 85 minute delivery time, we figured we would have it by 12:30 or so. After 1:00 and getting very busy we realized our food was still not out for delivery, we called the location and was transferred to a call center. They informed us they were sorry and it looks like they have one more order ahead of mine. I said I understood that was fine, is there a time frame we could have to look forward to our lunch. They apologized and said we should've had our pizza delivered by 1:15. They then gave us a 15 minute wait time. I said great thank you, and hung up. 1:45 came and then I realized we still had NO DELIVERY. I called and once again was sent to a CALL CENTER, they call center immediately apologized in shock just as I was that it had taken so long. I informed them I would just go pick it up if they could just make note of it. They told me they would take the charges off of my card and gave me a code as they couldn't stop apologizing about the wait time. I was very thankful, however when my coworker ran to pick up our food, they offered her food that we ordered 3 hours ago and she stated was very cold. The manager told her that we "should've been told that it was going to be a long wait for delivery", however not sure how we would know when we are going off what the only wait time says. They did offer cinnamon buns for free, but that still doesn't make up for the fact that they won't pick up when I realized I WAS STILL CHARGED ON MY CARD FOR THE...

The worst experience ever! First we had to wait 20 minutes to be seated which wouldn't be bad if there was a line but there wasn't! We were the only ones standing there. I asked for assistance from one of the workers so me and my granddaughter could be seated and he brushed right on by! Finally the waitress came over and took our order..now mind you there were only me and my granddaughter and ONE other couple!I ordered two salads and a large pizza one water one small soda thats it not to complicated right? Wrong! She took our order brought our drinks and waited on the other couple sitting in front of us who came after we did..We got our salads. I asked for change for a $10 a $5 and five $1's so my granddaughter could play the claw machine. I took care of the $1's left the $5 on my table near my phone and wallet I ate my salad and now after another 45 minutes still no pizza..My granddaughter and I stepped outside for just a minute and the waitress came by scooped up the $5 off my table and took the salad my granddaughter wasn't even finished with! We sat there a few more minutes and the people in front of us who came after us got two pizzas! Did I mention they didn't get the right one? They had to send one of them back..still no one came over no one asked if we needed anything and by the way we were the only 4 there! So I paid for two salads and there was only one eaten and she picked my money up off the table! So ten dollars for one salad what scrappy customer service all the way...