Popeyes Louisiana Kitchen — Restaurant in Panama City

I ordered online today and drove over to pick up my food, they were nice when I walked in but, after I got all the way home I opened the bag and my entree was missing. It was just sides. So I drive back and stood at the front with my bag and receipt but no one acknowledged me. The one girl at the register was purposely trying not to make eye contact with me. I realize that you are busy but at least say we'll be with you shortly. Finally the person working the drive through says something and I'm sure she probably wasn't talking to me but, I showed her my receipt and told her what I was missing. She hands it to someone behind her and they put my food in a box, put it on the counter and walked away. No apology or anything. I understand that mistakes happen but, part of working in customer service is taking responsibility when you forget something, especially if the thing you forgot is the entree. The thing that I ordered was a twelve piece chicken tender family meal and I got everything but the chicken. I was nice and just asked for my food but, I know people can be extremely rude and disrespectful and if it was someone else's food they forgot they probably would have been a lot worse than I was and they would have probably demanded a refund. I just can't be mean to people. I work in a restaurant and I hate it, but an apology would have...

Drove up to the building before 9:30pm and noticed that they were sweeping and closing up already. Got to the speaker box to order, and they took our order, asked what we wanted for sides, etc. Told us how much and drove up to the window. Got the card out and the lady side you ordered the nuggets, and we said, amongst other things, yes. We'll we don't have nuggets. Ok. So awkwardly, we sat there for a minute, and she thought she was done with us. She looked at us, thinking, "Why haven't these people left yet?" Then we said we ordered other food. She's like what and we told her. She said, "We closed down the fryer and have nothing." We then asked about our sides, and she said you want them? We asked, "Are we getting any of the food we ordered?" She said, "No." She asked if we wanted the sides, and we said no. Then, I asked what they did have, and she said chicken. We said no were good. We really didn't want old chicken that's been there for who knows how long and just chicken and not nuggets and tenders and wings like we...

Well everyone I have been coming to Popeyes with me and my family for years since the first location I ever been to ever open in Austell, Georgia off of East West Connector back in 2003, long before the Hiram and Douglasville Georgia locations ever existed since I am originally from Metro Atlanta now living in Panama City Beach Florida and unfortunately still no Panama City Beach Florida location in existence still, they did open in 2015 location off of Us 231 but it’s further from my house still, anyways I had a coupon to eat there this evening to eat a 3 piece of chicken tenders with Cajun fries, and a biscuit, and a Dr. Pepper to drink, it was delicious to eat, definitely will be back only reason I am giving 4 stars instead of 5 or 3, is because I did use the men’s room there, unfortunately one of the toilets was extremely nasty even after flushing it down, hopefully management can do something about keeping the restrooms a little cleaner otherwise the dining room is...