Dunkin' — Restaurant in Paris

I love Dunkin! I love the coffee, when it's made right! I love the donuts! I don't love the people they have working there when Mrs Kim and her husband isn't there. The new young lady that works on the weekends (fri-sun), she's not polite. She never gets my coffee right. Her voice is not welcoming at all. She always seems irritated or as if the customers are bothering her. I normally start the day off by going to Dunkin and her negative attitude is not what I want or need first thing in the morning. Literally every time she works, my coffee is wrong. For example, I asked for a toasted white chocolate iced coffee extra sweet, which normally means extra flavored syrup. What I got was an original iced coffee with a pump of white chocolate, 5 sugar and 1 cream, which might not have been that bad, except the sugar was all in the bottom of my coffee, not melted, so my first drink was thick granulated sugar. It was disgusting. I think fro now on, I'll only be going Mon-Thur. When I know I'll be getting...

I got a caramel iced coffee the other day that was supposed to be blended and it was kinda gross idk why but I couldn’t finish it. I didn’t like that but have liked everything else I’ve ever gotten here especially their breakfast sandwiches! I really like that their drinks are less expensive than Starbucks! I also like that you can order on the app and pickup without having much interaction if you’re in a rush like I am. My only tip is if you want all the exact donuts in your order to be right, go earlier in the morning because once they run out, they’re out. And stuff like their pumpkin donuts...

This is a new addition to the Travel Plaza. Knowing this, it is obvious that most if not all employees are very new to the many different coffee combinations and terminology. And for a store that’s only been open for a few weeks this is normal in my eyes. The employees as a whole, are very respectful, professional and apologetic when a specialized coffee order is messed up. Knowing how good the costumer service is. I’m more than willing to work with Dunkin when an order is completed wrong. Because I know with time, and more training the employees will easily...