The Factory Diner Park Hills — Restaurant in Park Hills

We've eaten at both Factory Diner locations in Farmington, and prefer #1 over #2 ... but THIS location, here in Park Hills, is now our favorite! The service was friendly and quick (we REALLY needed that first cup of coffee this morning!), the food was very good, the seating in our booth was comfortable (and there was plentiful seating when we were there), and the radio station playing in the background was great ("cool oldies"!!!). My wife had eggs & bacon & French toast (combo plate), and I had eggs & bacon & pancakes (different combo plate), and it was all prepared very nicely: eggs as we'd each specified, crispy bacon, and still-warm French toast and pancakes, respectively. Overall, we'll make the drive from Farmington to Park Hills the next time we're looking for an...

My friend from NEPA and I had to try this diner. She is ALWAYS correcting the menu that says a Philly cheesesteak sandwich is NOT with peppers, mushrooms, or any cheese other than cheese whizz! Check Pat’s or Gino’s in Philly, they’ll show ya the real thing. This place was great. The head chef came out to talk with her because she was the first person to correct the menu since he began. He’s from Philly, himself. What a wonderful gentleman! Our fabulous waitress took EXCELLENT care of us, everyone was friendly. Food fantastic! I got the BTL on sourdough. Three pieces of sourdough, mind you. Oh my gosh. I failed to take any photos. My beloved friend got a crispy chicken wrap. That sucker was UGE!👀 Delicious, as well! Top...

We go to the factory in park hills at least once a week, and the past few months service and food has gone down hill. Today was the topper, 4 of our meals came out COLD not even room temp, and when we told the server she could care less just said OK and she did have them remake our food but it took almost 30 minutes. We had told another server we didnt have time to wait because we couldn't get our server to come back over. Yes they where a little busier than normal and I understand that but this was the worst experience I have ever had there and won't be back. If the server would have handled this better, we may have given them another chance but with her and with the decline of the food quality at that location we will...