Repeatedly inconsistent and unprofessional service!!! It is 100% of the time always something!!! Whether they forget to ask for my phone number so I can get my rewards, or making my smoothies inconsistent (some days good, some days bad), or not blending my wheat grass shots all the way through so I'm choking and gagging on blades of grass. Today's issue was that I payed for 2 two ounce wheat grass shots and was brought only one. When I told them I ordered two there was hesitation and confused looks on there faces, to top it off with frustration by the young girl as If I didn't just pay. I have met the owner and honestly don't blame the high school kids for the unprofessionalism. It's definitely the owner who does not set high standards for these young adults. Shame on the owner for trying to make a quick Buck. Go to the Main St. and Parker Rd. Berry Blendz location where I guarantee the best friendly service, who maintain there professionalism at a 10. I will from now on drive the farther distance and no...
Read moreHistorically everyone here has been friendly and happy.
However, I've just had one of the most off-putting experiences I've ever had anywhere at this location. Me and my kids, and another had and his kids walked in at the same time.
A highschool-aged girl in a blue shirt with medium-length brown hair walked told us "we're closing in two minutes you know" and walked off.
We stood there for a second and then I asked the other worker who looked to be 18 if we could order and he was pleasant and said yes.
We had the misfortune of ordering from the girl, who continued to be borderline hostile while we ordered our smoothies. When we received them, I told the guy sorry and that we didn't know they were closing and he said it was fine.
The reference on the receipt is 386065, and invoice number is 2327962. The time was 703 PM and the name was Tate, though I'm not sure if that was her name or if she was logged into the boy's register.
I'm giving two stars because at least the smoothies...
Read moreThe past four times I have been to this location, their juicer had been taken down for cleaning. I was told they usually break it down 30mins before closing a few months ago, but that isn't true.
The last 4 times I went, it has been between 545 & 6 pm & I can't get there earlier due to work & traffic. On my next Scotch Hour Podcast, I will be giving them a negative review. It seems like bad business to eliminate 1/5 of the menu 75 mins before close.
This might be nitpicky, but Google Maps says they close at 8 pm, but they shut down at 7 pm unless you want a juice than...
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