Winli Asian Restaurant — Restaurant in Parkville

Messed up my order.. I get all the way home, and to my surprise,I didn’t have shrimp in my dish. Called them and they owned up to misreading the order but wouldn’t offer me a refund for the missing shrimp. It’s a price difference between what I got and what I actually ordered. Only offered to make the shrimp for me another day since I couldn’t come all the way back for them to remake it. JUST THE SHRIMP THO.. To me that’s not owning up to your mistake.. why do I have to drive back to you to get what I came to you for in the first place. This place is NOT near my home at all. And by now, traffic is terrible and I already picked up my child. It would be a HUGE inconvenience for me to return for just shrimp.. The “chef” was not trying to make his wrong right.. I even offered to bring this WHOLE DISH untounched back tomorrow for a refund.. but the “chef” said just for the shrimp. Like EXCUSE ME? Like I did something wrong?? I will never order from them again and I’m contacting my bank. This is simply not what I ordered and they aren’t trying to right their wrong and at this point I don’t even trust them making another dish for me after the attitude I received like I did something! I placed the order online so it wasn’t even a language issue. The order was right there on the computer for them. No apology no nothing! BAD BUSINESS!

Edited for response to their comment:

I ASKED you guys if you could just refund for the missing part of my order over the phone so that I would not have to drive all the way back there because this place is not close to my home and it was traffic hours. I would have gladly taken that. No one expected a “free order” and that’s the issue with you businesses that think of your customers in that way. The price difference was absolutely not ONE dollar difference. I asked you to just charge me for beef instead of shrimp and beef and you stated you couldn’t do that because the chef gave me more beef in my dish than the regular just beef option. I told you that wasn’t my problem that he did that because I didn’t ask for that. I asked for shrimp and beef and since I didn’t get that, I shouldn’t be charged for it. Yall made the mistake, so just refund me the price difference. Then after all of this, you offered to remake the dish for me if I bring it back a different day, as if I would really except food from you guys after giving me such a hard way to go...

I wanted to try a few things from this place before making a review. I've eaten here a few times in the past few months. My go-to place started going downhill so I decided to venture out and find something new. I came across Winli and decided to give it a go. Their food is very good. You don't get that typical oily/greasy feeling in your mouth after eating the fried options.

For starters: The eggrolls are tasty and the crab rangoon hits the spot. I've tried both the shumai and the fried pork dumplings and they're both solid choices.

My partner is a fan of house lo mein and he says its some of the best he's had in a long time. We have also tried their general tso's chicken and chicken wings and they're both great choices. I had never had szechuan beef before, so I decided to give that a try and it was also a hit! The beef was tender and the sauce was slightly spicy. All the veggies in the mix were great.

Now onto my favorites. I'm a huge fan of the pineapple coconut fried rice. I dont know what it is about it, but it just hits the spot. Slightly sweet with a mixture of proteins. I recently discovered my new favorite dish: the walnut shrimp. The shrimps were huge and that sauce was fantastic. My partner, who isn't a huge pineapple fan, really enjoyed this dish as well - which came as a huge shock to me since he doesn't usually care for sweet dishes like this one. This might be my new go-to dish.

The food here is slightly more expensive than the other place I used to frequent but I am happy to pay the price for a better quality meal. I'm looking forward to trying more...

Having been here twice in one week will definitely make this carry out my all time favorite. First bite of my hot and sour soup, I knew this place was a winner!. I am a connoisseur of hot and sour and right off the bat I saw what I was looking for... Wood ear. It's a fungus that grows on fallen wood, especially the elder wood! It is know for its medicinal purposes mostly by the Western part of the world. It has been written that the healing properties include sore throats, sore eyes, jaundice and used as an astringent! I looked this up, however, I did know this was good for the body!! Okay. . Enough of the little educational background. . The broth was slightly thick as I belive it should be with bamboo shoots, cap mushrooms along with tofu and sprinkled through was fresh chopped green onions. The rest of the meal followed suite! Sesame chicken so tender I cut it with a fork. I don't recall ever having chicken quite that tender and moist. The fried rice was full of rich flavor and skimping was not in the chefs vocabulary. Also got an order of fried wonton so creamy and just lightly fried to perfection. For about $10.00 for a meal so freshly prepared and a side order you just can't go wrong with this gem. Get used to seeing my face because I'm coming back...