Paisano's Pizza — Restaurant in Parma Heights

Pizza is an item that many people see very differently from place to place. For me I look at the location, flavor of the sauce, flavor and quality of the toppings and a great crust not to mention the price for this artistic creation. For this visit I found the pizza to have a great presentation, good amount of toppings and cooked just right, not burnt or undercooked. The crust was probably one of the best I have had in a very long time, perfect crunch and thickness, not overly bearing. The cheese was a good portion, not to much to make it crazy chewy but definitely enough to satisfy. The toppings were fresh and had great flavor, cooked thoroughly and complimented the crust and cheese perfectly. Finally, the sauce - this is the only reason I gave this a 4 star and not a 5. The sauce could have been a little heavier but, the flavor of the sauce was very bland. It didn't grab the taste buds to say "hey, here I am". I think if the sauce was more pronounced it would have been an amazing pizza. Overall I liked the pizza and will definitely go back for more, it is by no means a bad pizza. The location was clean and easy to get to and the owners working in the shop shows their passion for pizza and their dedication to the business. I highly recommend this place to everyone and think they have a good...

My girlfriend and I ordered a large pizza for delivery. When the driver arrived, there was a problem with the exchange. The box hit the ground, and half the pizza ended up in the mulch. I’m not blaming either person, but the driver just stood there without saying a word, alternating glances between my girlfriend and the mulch covered pizza, before eventually walking away. My girlfriend called the store and explained what happened, and a guy said that all drivers wear chest cameras, and that he would review the footage, and call her back. It’s now been three days, and counting, with no call back. The only reason I gave this experience a 2, instead of a 1, is because the pieces that didn’t have mulch topping were actually really good. So, if you’re looking for a really good pizza, and poor to nonexistent customer service, this is the...

When I first discovered this pizza shop. I literally order about 4 times in a matter of a week. Decided to give the shrimp dinner a try. The shrimp was fired way too hard. Called and received a credit. Fast foward a week later, called to to receive my credit. Ask if I can sub it out for something else was informed yes, but it will be extra. I replied ok no problem. Then the unthinkable happened, the caller had the nervous to tell me to make sure I tip the diver. I'm 34 years old, and I've NEVER experience such a thing. Being in customer service before and having worked for tips before. I was taught that's the last thing you should suggest. I just hope whoever answered that phone is not the manager. I will never beg for anyone to take my business or money. Great job on losing a customer due to such a...