Hartz Chicken Buffet — Restaurant in Pasadena

It is one of the "Worst Hartz Chiken Bufet" I've ever been to, we get there expecting the indicated doors to be unlocked to go in, so there i go trying to figure out 👩‍🦽which door is unlock to enter the restaurant and there comes a woman to unlock the door for me so i could go in 🤷‍♀️only one door was unlocked. She states that the one girl worker forgot to unlock the rest of the doors.🙎‍♀️ It was 3:35pm and they open 10:30am to 8:30pm🤷‍♀️ doesn't make sense to me. To make matters worse that one girl worker looks at me in a wiered way to me🥺😳 so im guessing that she is going to take my orders, we'll No she told me go over on the other register with a man standing there looking at me the same wiered way, 😠🤦‍♀️🥹😥by that time I'm all ready upset, so i go on with my purpose just to eat,I was hungry, 😒🙄like if it wasn't enough the food I got was all cold 🤦‍♀️🤦‍♀️🤦‍♀️I was hungry, they had already gave me a bad welcoming 🙍‍♀️🙎‍♀️and didn't want them staring at me wiered again. So I ate it like that Cold. 🤦‍♀️👩‍🦼& I wasn't alone, that includes my Husband going through all this as well with me, an there we go with my Todler nice been part of this horrible Experience. WILL NEVER GO BACK THERE AGAIN. THEY DON'T EVEN DISERVE 1* Frome all the rest of the workers not one was better, not professional at all.just apparently don't care about the costumers or the place And when I get my recipe, can't even read the information on it. No ink 🫤They don't even take care of that. There just to busy all in the back playing with each other and with the music full blast and dancing. We could hear all that comeoshune going on and see them though the kitchen door.they even had a little girl back there in kitchen, she came out from there to go to the restroom. 😲Those worker's Just make the place a Horrible Place to go eat. No worth My money or...

I do alot of Hartz buffets but this one is not a good choice. First of all the Hartz buffet is $23.75 for 2ppl so compare to Golden Corral with much larger variety when Hartz has minimal options. We spent 30 minutes at our table before they would bring out fried chicken other than 2-4pieces which were there when we arrived and appeared old as all the crust had fallen off. Finally I went to the counter to ask for a fresh chicken since they appear to have much of it there and the attendant gave me a chicken breast. 10 minutes later still no fresh chicken out even though about 10 patrons were dining so I had to go to counter again to ask for chicken and again they gave me a piece. If I'm not mistaken a buffet is supposed to be all you can eat and not all you can ask for but they did not want to keep the buffet stocked. The pinto beans had a taste that was unusual and I could not determine if these beans were sour or just tasted bad because a skin on top of the beans revealed they had been there for a while and untouched. None of the other sides were seasoned and tasted straight from a can. They only provided one glove to wear when serving yourself at the buffet forcing you to use same glove over and over. The garbage can overflowed with trash and the person working the counter seem to get upset that I asked for chicken which I paid $23 for. All in all a terrible experience and will not return to this location fortunately I've been to other Hartz chicken and I know there are better. Give your customers what...

Decided on getting the buffet, food was warm, but jalapeños was not part of it, they were .35 extra for each one. Dont get me wrong its not the money its the principle its supposed to be all you can eat. Now the gross part while we set and ate .... the young girl/lady who was the cashier stopped emptied the trashcan change the bag, doing without gloves. After taking care of the trash she went straight back to register. She then went to yhe serving line wiping it, went behind the register messing with the food. Now she in the lobby wiping down tables .....did I mention she NEVER WASHED HER HANDS in all that she is doing her hand never touched SOAP AND WATER... the white towel she used was a towel that was already sitting on the counter....neverless this will be my last time eating here ... oh yea they only wiped the red trays with a towel for reuse ....never passing in a bowl of water .....just nasty and an unhealthy for an eating...