Sam Ramen — Restaurant in Pasadena

My husband and I went here on a date night and wanted to try another place close to here but it was closed so we settled. Foremost, it's important to understand there are a lot of very good asain, ramen, sushi places in the area so to me a place needs to be as good or better to get my business on repeat. I'm on the fence about this place really

The good. The food is delicious. We got a jalapeño popper roll to start and it was fresh and tasty. We also got a roll and two pho soups. They bring everything out scary fast. If you're in a hurry this is your place! The pork in the pho was tender.

The bad. No Wasabi ginger or soy with our roll. Loud techno music playing the whole time. They brought out my cabernet cold. The drink menu is very limited, sake 4 wine choices or beer. I thought everything was a little overpriced. The weirdest thing? All the rolls are fried or have a fried component. Why? I don't like mine fried.. we found that off putting

Bottom line i have my preferences for other sushi and ramen places. This is not the best or the worst. would probably make a good lunch spot since...

The best restaurant I’ve been to in 5 years. Honestly this is now my favorite. Where do I start? The moment I walk in I’m greeted in a quiet and friendly tone. As you are helped to find a seat, another greets you to ask what you’d like to drink. It was such a delight, yes DELIGHT to be in this establishment. The cleanliness, the attitude of pleasure to serve you and everything about the establishment makes it worth visiting.

I ordered the Chicken Ramen with Japanese Green Tea. The broth was rich in flavor. The chicken was not chewy just right in tenderness. The perfect amount of vegetables in the ramen. Overall it was 10/10 in every aspect of the dish.

My wife ordered the Spicy Miso Soup. She finished her whole bowl including the broth. Usually she never finishes her broth or vegetables but kept telling me how she was today. She loved the establishment just as much as me.

Our server who I think may be the owner took the time to give me my green tea to go. He even explained that the tea was imported...

Worst dine-in experience that I've ever had! They messed up our drink order 3 times, after they finally getting the drink order right they walked away without taking even an appetizer order. I had to call someone after a while to place an order. Once our appetizers came they dropped them off and walked away without taking our order. I had to call a second waitress after 15-20 mins to place an order. Once we placed that order almost 40-45 min went by, diners that ordered after us got their food. Even then we still didn't even get a "Sorry for the wait or got acknowledged at all". When I got up and asked her for the check for the appetizers and drinks. She told me that our order was coming out in 5 mins but by this time I was clearly upset and no longer wished to wait. She then proceeded to inform me that it was cash only when we clearly saw other diners paying with their credit cards. Overall bad experience and I will never return there are other options and paying customers shouldn't be...