Subway — Restaurant in Pasadena

When I first walked into this subway , everyone working here had a nice attitude; however, Cynthia was one of the worst people I have ever witnessed at this subway. I would recommend going with anyone else but her, she was extremely rude to me and my family. I asked for the meal of the day as soon as I ordered and while making my sandwich she was giving me and my family a horrible attitude. As soon as I payed I asked for my drink and my cookie which comes with the meal of the day and she insisted that I never asked for the meal of the day and if this was the case how else would she have known what kind of meat I wanted on my sandwich. Cynthia needs better manners...

When I usually order a sandwich, I like to have the bread pulled out and many times, the person helping me will only pull out a little. Then I have to ask them to pull out more, which they tend not to do or will tell me that the bread will tear. However, an employee by the name of "Angel" actually listened to my request and did an awesome job. He was able to pull out a good amount of bread without a problem, making my sandwich the best ever. Something simple like that makes such a difference to customers, like me. That type of quality customer service will make him an excellent manager, one day!!! THANK YOU ANGEL...

I love going to this place the staff are always nice to me.I was really hungry and it’s been a long day at work. I go to subway for my lunch break and as I walk in , the girl says hi but not smiling or anything, you can tell she was annoyed. I tried to start a conversation, meanwhile she was getting ready to help me, but was ignored. Then she’s like “what can I get you.” She is just staring at me. I didn’t feel welcomed there so, I was just like never mind, then...