Wingstop — Restaurant in Paso Robles

I'll give it 2 stars, but I feel that's generous. Long wait time to get food, ok, but when receiving our order, the fries were undercooked, and the seasoning was terrible. Some were seasoned decent, and others weren't seasoned at all. The wings are tenders we ordered were fine, but not as good as other locations we've been to. This location is new, so I'll give it another try sometime in the future.

Update: 1/31/2025 -1 star. I gave this place another shot about a month later, but that was a bad call. They have no idea when to tell you to pick up your order, and when I got home, the food was not even warm, the fries were soggy and inedible, and the order was completely wrong. I called to report the issue, but it felt like they just wanted to get rid of me instead of helping. I asked what they would like me to do, and they gave me two options refund me in 2-3 days, or if I brought everything back—including the bag—they could either remake it. When I asked to speak with the manager, they told me the manager had left for the day. No manager on site at a new location? That’s not very smart.

I decided to have them remake the order. After driving back, I waited a few minutes, and they gave me the food. I opened the bag to check if everything was right, surprisingly it was, but the fries were just as soggy, if not work. I asked why their fries were soggier than other Wingstop locations, and the guy just shrugged. He said they could remake them if I wanted, so I ask if they could make them well done, and he said yes. I waited a few more minutes, when they came out, they were slightly better, but I just gave up, grabbed the food, left my number and asked for the manager to call me, and left. Never again.

I wouldn’t recommend going to this place. If you’re skeptical about online reviews and plan to get takeout, at the very least check your order before you...

We ordered for pick up, showed up a few minutes after our scheduled time (that they gave us) and our order hadn't been started yet. We asked how long it would be, the cashier said "I don't know, maybe 15 minutes. Maybe 30. Maybe more". We couldn't wait that long as we had somewhere to be and asked if why it hadn't been started so it could be completed at the time they gave us, especially since there was hardly anyone in the restaurant and it didn't appear busy.

They couldn't give us an answer and offered to cancel it with refund.

The cashier told my husband he didn't know how to do it, so I called after we left. The person on the phone also didn't know how to do it, so they took down my information and said the regional Manager would call me back on Monday and I should see the refund in a few days. I never got a call, or a refund. I called back a few days later and no management was there and no one could help me. I still never received a refund and instead disputed the charge with my bank since we never received any...

I was third in line. It was a bit busy, so I didn't mind the wait. However, I waited over an hour and 20 minutes for two orders of six-piece wings, which were the Hickory Smoked BBQ and Mango Habanero, with a side of cheese fries and a regular side of fries. The fries were soggy and cold. Do not get the cheese fries unless you like cheese sauce. When I received my food, I just left and went home. The wings didn't even look like they were properly cooked. (I threw most of the wings away but left enough to take a picture.) Regarding the workers there, I don't have anything against them, but they were just standing around chatting while only two or three were actually doing their best to perform their jobs; there were 7 people in total in the kitchen/ fryer area and only one cashier. Mind you, this was not today but was...