BoxDrop Mattress of the Central Coast ~ Paso Robles — Local services in Paso Robles

I responded to the ad on Facebook and Francine Black messaged me back. I told her I wanted a queen bed. She said to schedule with her so I did that same day. Her husband Dennis even confirmed with me that they would see me later that same day for my appointment. I walk in to find two people I hadn’t communicated with before and was not expecting to meet. It was very uncomfortable. It turned out Francine and Dennis were on vacation at a lake (how UNPROFESSIONAL to say you’ll meet with me and confirm it but not actually show up). That was the first lie that set the scene to feel sketchy. Then I find an adjustable bed that I wanted and asked Tom and Linda if they had any queen adjustable beds and they LIED to me saying they didn’t just to make a sale to get rid of a king bed. Further, they called Francine (that’s how I know they were on vacation, because Tom told me) and Francine LIED and said she had SIX adjustable bases in her own local storage and they GUARANTEED me that I would get them in 3-5 DAYS. I waited A MONTH. Francine was rude and disrespectful in her tone when I requested a refund since the mattress was still in the box and I never received the bases. She told me to sell the mattress myself or that if I exchanged it, she would not refund me the difference. How crooked is that? That’s called scamming. This place is HORRIBLE and the service is DECEIVING. Do...

I am proud to say we are new owners of the 400 base model bed. We bought two separate mattress do to each ones likes. We picked up our bed last night put it in our room and I slept like a baby! Our sleep number bed went out after only 2 years and I hated that bed, never got good rest, but happy to say I over slept last night and I feel great! Dennis was a very nice man who helped us out! Not pushy for the sale but pushy for us to make sure we tried everyone so we would make the choice of what was best for us. We had been in a few months ago and decided to wait a bit and we went back and are very satisfied and happy with what we got! I pray that everyone would have a great experience when they go there to get a mattress or even a bed. Thanks...

My husband and I bought a mattress from here to replace our 13 year old pillow top, and I am writing this review after sleeping comfortably on it for over a month. We got a Sapphire Sleep memory foam for an amazing price, and cannot overstate just how lovely an upgrade it has been. The owners are darling people and were very accommodating; with the shutdown, we had issues with our bank card and were unable to contact the bank's customer service. They offered to let us come back and pick up the mattress the next day! Thankfully we were able to settle the matter and took the mattress home that day. I implore those looking for a quality mattress that doesn't break the bank to...