Little Caesars Pizza — Restaurant in Pataskala

Let me start by saying that I love Little Caesars pizza. However, this location has had some ups and downs with staffing issues and that is understandable. Tonight I ordered and paid for a classic pepperoni on the app. I sent my daughter in with the code to get the pizza out of the pizza portal and a couple dollars to get our dips. She is 12 and more than capable of this. She had problems with the code so she asked the employee at the register for the order. He got it for her. She then asked for the dips and zap pac which he had her repeat 2-3 times. He then takes the pizza from her, put it back in the warmer, walks to the back, and returns a few minutes later completely ignores my daughter and proceeds to help the next customer. She signals me to come inside because now she’s confused and feeling awkward, not knowing what was happening.

This location is recently “under new management”. I am a retail store manager so I have to know why would the “new management” put someone on the register who doesn’t fully understand English? 78% of the United States population speaks English. By no means am I against him working there! But he should not be on the register if he can’t understand the customers order. He didn’t even go get someone who could help! He just ignored her!

It’s called CUSTOMER SERVICE for a reason!

On another note the pizza quality has been declining ever since the “new management” took over. I miss the previous manager. I never had any issues with this location while he was there! He at least knew what customer...

LC is my guilty pleasure. I love it. This location has gone downhill over the years. The quality of the pizzas has dipped heavily. They don't use enough dough to get a proper sized crust and the bake is generally off because of it.

On top of that, I recently had a very unpleasant experience. I ordered a single pretzel pizza from the app. The order was done quickly but when I picked it up, it was just a normal pizza. When I explained I ordered the pretzel pizza and showed my receipt I was told I was wrong and this is what I ordered. I triple checked and sure enough my app and physical receipt both stated Pretzel Pizza. The associate then used several excuses from "we don't have that" to "we can't do that" to "that's not what you paid for". He eventually took my pizza from me, added some butter to the crust and threw some salt on. I explained that is not what I wanted and after giving me another stern look said only the words "6 minutes". And left with the incorrect order. He returned about 10 minutes later with a pretzel pizza. Correct. But it was made absolutely terribly. He all but threw it on the counter and waved me off. I cannot continue to fund this location and will be going to other locations for my guilty pleasure days. I highly recommend you do the same if you want a...

Originally gave this place a 4 star review but as of recent we have received incorrect order after incorrect order. Doesn't matter if it is in person or an online order or in person, you will more than likely get the wrong pizza if there are more than one topping.

My previous order was an online order where they got it wrong. I went back in to get it fixed and while waiting for my correct pizza, another customer got the wrong pizza but were not as willing to wait for a replacement. I got my replacement pizza and it looked correct but after taking a bite of the crust I found they once again messed up my order.

So two messed up orders later, I decide to make the same mistake and give them another try and to no surprise, I got another messed up order.

I will not be going back to...