VERY UNPROFESSIONAL. HORRIBLE SERVICE. Horrible experience today Wednesday June 26th 2024 at around 6:40 p.m I walked into the establishment and asked if they had a specific type of meat called "Rabo". I asked because I've gotten it there in the past. When the tall young lady heard my question, She started laughing loudly in my face and turned to the other women who were there and said in spanish " Did you hear him? He asked if we had "Rabo"( Oxtails) and laughed some more. Most unprofessional interaction I've had in years. I'm a business owner and have extensive history in the city of Paterson. Let it be known. NO ONE I ASSOCIATE WITH WILL EVER ENTER YOUR...
Read moreThe food here is consistently delicious, and the staff is incredibly warm and welcoming. However, there’s a noticeable difference between ordering in person and ordering for pickup. I come here 3-5 times a week, and unfortunately, my pickup orders are almost always incorrect. It’s frustrating because they’re so kind and attentive in person but seem to miss the mark whenever I order ahead online. To avoid issues, I recommend calling to confirm your order to ensure it matches what you requested online. Aside from the consistent pickup issues, the taste, quality, and service are...
Read moreOrdered food on DoorDash, it came At a timely manner. The food was great, the meat was nicely cooked and the rice was right on point. The fried plantains were still hot and crispy. But they put the greens with together with the stake which had juice on it and caused the salad to get soggy and tasted weird so I had to throw it out. This is the second time this restaurant does this so I’m assuming they don’t know that the cooks does it. So if the owner ever read this please put the salad in a different container, don’t let this ruin the quality...
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