Absolutely horrible experience. Staff is unwelcoming and unkind, the restaurant smells terrible, the food I ordered was half raw, and their willingness to make it right was humorous. I picked up my order 20 minutes prior to closing, drove home to eat, couldn’t eat it because it was undercooked, sent an email to the email address found on their website since they were closed by the time I arrived home and tried to eat the sorry excuse for food, threw my food in the trash and put the 99% of food left over in the fridge because I had a feeling they were going to want the food back when I called the next day. I called back the next day after not receiving a response to my email and was yelled at by a woman for 10 minutes saying I should’ve called instead of emailing because they stay there a few hours past close (how would I have known that when y’all close at 10?) and that I should’ve brought the food back within 2 hours so they could re-serve it to other people (one, they were closed according to their website so, again, why would I bother showing up at 11PM or midnight thinking they were closed, and two, why in the world would they serve returned food to other customers?), and was told I’d receive a call back the next day. I received a call back at work and returned it a few minutes later to find my number blocked. I called again off of another number and was told my number was blocked. I’ll never, ever be back. This place...
Read moreOrdered online. Showed up 10min early, prepared to pay and wait. Was greeted with a “you’re too early, it wont be ready for at least 20 more minutes”. Tone and message made us feel unwelcome, like we were bothering them by being there. The dining area looked more like someone’s apartment with personal belonging and a bicycle in the dining room. We told them there was no worries, and that we’d go walk around and be back to pick up food in a bit. Once outside, someone came out to question us on how we would be paying when we got back because they couldn’t take CC/Debit payments. Not a big deal, we had cash too. But again the tone was abrasive and rude. It felt like we were inconveniencing them by trying to pay them for their food/service. We opted out, canceled the order, and will definitely not be back. Epic...
Read moreDecided to try something new for lunch. Walked in-place had no lights on(sunlight and an open door was all the light coming in). Guy walked out and asked if I wanted to order & what would I like. I told him I wasn't sure, since I'd never been there before. Looked at the menu and ordered some lo mein. He said it would be 10 min. I sat down to wait. Looked around- no one there during lunch time. No one. One of the booths had a bunch of stuff in it. Not sure they expected people for dine in- because it was a bit cluttered. Got my food and left. Just from the looks of the place, I had doubts about the food. Got home, took out the egg roll- that was so greasy the bag it was in was soaked. I took one bite and threw it away- all I could taste was grease. The lo main was ok. Not the best experience- first and last time...
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