This is my 1st review ever. I showedup after my pizza was suppose to be ready and inside the portal. It wasn't in there even though i came 5 minutes AFTER the latest possible time on the app. No workers would acknowledge me even though 2 were at the counter. So i stood at the cash register and the worker walked away without saying a word and left me standing there. After I watched her walk around aimlessly in the back a different girl finally came up to the cash register and looked at me silently with an annoyed expression on her face. I said "I'm a bit late for my portal pickup, but there's nothing in the tower" she asked me for my name and then walked away. One of my pizzas was in a box sitting on the counter for probably over 10 minutes and the other was in the oven. If one worker had at least said "Sorry about your wait" or even acknowledged me or the situation, Then I would feel so much better. But once my pizza was finally ready I saw a girl carry it to the counter so I walked up to the counter and stood directly in front of her. She completely ignored me, and took my already cold pizza and started to put it into the portal even though I was standing face to face with her. Another customer was at the portal looking confused and not knowing what to do but no worker helped her out and since I had already been waiting so long I asked "Can u please just hand it to me?" And without even looking at me she says "I have to put it in here." So now I was stuck behind this other person and the worker then disappears to the back. No worker ever said "Welcome to Little Ceasars", or "Thanks for coming" or "May I help you?" or "Have a nice night" or "Sorry for the wait.". I felt like I was inconveniencing the workers by buying food at their restaurant. Just a basic bare minimum of customer service training would make such a huge difference at this place. That was a genuinely...
Read moreI came in last night around 9:45pm for two pizzas. A young man with medium length hair greeted me. Although he was the only employee working at the time, he was prompt and kind, and had my two pizzas ready in 10 minutes. After getting home, I opened the boxes and was shocked at how PERFECT these pizzas were. They were cut perfectly and the slices came apart with ease. The cheese was slightly browned and the sauce was thick but not enough to make a mess. The crust was soft and strong at the same time, without being too crispy or chewy. As someone who has worked with pizza for over 7 years, this was by far the best pizza I've ever had, especially from LC's. I never expected this level of quality from a single employee. I regret not getting his name and I strongly believe he deserved a tip. When I next see him, I will thank him for his quality work and leave him a...
Read moreOh boy,here we go again, ordered a take out pizza and bread sticks about 6 p.m., get there to p/u at 6:35, told it would be done in 15 minutes, but waited over a half an hour.My wife went in to pay and get our order of $22.65, still no pizza made at 6:55, told my wife to cancel order, have to wait 24 hours to receive a refund, finally walked off premises at 7:10 p.m., lost my business yet another incompetent business here in Pekin! They said they forgot to make it?!?!)! Go to small owned businesses in Pekin not large corporations whom don't give a darn about you or their service. Add little Ceasers, Dairy Queen Brazier, Taco Bell, Kentucky Fried Chicken, the 4 Top Worst Restaurant Businesses...
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