Arona Home Essentials Pekin — Local services in Pekin

Ive bought many items here over the years. My most recent experiences were horrible. This place and the people working here have the worst business ethic ive seen in my life. We bought a tv for our daughter recently. Come time they were suppose to be here we called n was informed theyd b coming the nxt day instead. After waiting around for them half the day. Fast forward a month...daughter gets her own apt and arona said theyd transport the tv from our house to hers. Keep in mind we are paid up. Come time again for them to be there n no show. Call them they say afternoon instead. We were ok with that even tho once again they didnt call to tell us. Fast forward to 630 pm knowing they close at 7. We call to b told they cant come today. U call the store n get rude employees with NO answered just every excuse in the book. I will never buy from here again and i recommend going elsewhere unless u wanna deal with a bunch of douchebags that dont wanna do their job. Brandon couldnt manage a fish bowl let alone a store.... And drake shouldnt be allowed to answer the phone, the way he talks to people🤷‍♀️ they dont care about losing business bcuz that means less...

This is by far the WORST company I have EVER dealt with in my entire life. I waited almost a month to get a washer/dryer.. Received both products USED!! 🤢 I got behind on ONE payment and had people at my door two days after it was due. I called and set up a payment plan to catch up and everything was "good". Still had people showing up at my door 2-5 times a day after setting up said payment plan. So much so I had to call the police. So, I call corporate and I get a claim number and got a call back from a district manager. Well apparently, they aren't actually an Aaron's store??? So I guess it doesn't count? Long story short, these people are worse than loan sharks. They give you used products, telling you they're new, jack up the interest to about 200%, swear they'll work with you and then simply refuse. If you can stear clear of this company I would definately do that. By far the most unprofessional people I have ever dealt with. If I could give zero...

Beyond horrible if i could do negative stars i would they told me not 2 weeks ago it was $529 to pay off the furniture then they come and say to my disabled mother in law that they need to take her furniture because we haven't payed in 2 months even tho I payed them 2 weeks ago then I call the store to pay them the $529 so we don't have to deal with them anymore and he said it was now $608 to pay off so somehow in 2 weeks it went up by $99 then I was going to pay the $608 he said with taxes it will now be $695 so now taxes are a extra $87when i told him that that wasent right he came back with $651 he was rude and this place rips u off thankfully I won't have to deal...