My wife and I got to pella half an hour before church, we decided to get coffee since we had a bit of time. Mobil ordered on our way only to see there was a bit of a line. We sat in the line for about fifteen minutes, which was expected. What wasn’t expected was sitting at the window for a near additional 10 minutes while the four employees stood in a circle casually chatting. Ended up being late for church ..
As a regular customer of the Oskaloosa location, I’ve seen their single employee move cars along at 5am a lot faster than these...
Read moreGreat place to get a coffee. Consistent in accuracy of order and speed of service. Always friendly interaction with staff and great customer service. Prices are on higher end, but I don't mind knowing the consistent experience I get. Use their app to collect points towards free coffee. Amounts to buy 8-10, get one free. However, unlike many coffee punch cards, food purchases count towards rewards too. Also, they are dog friendly too. Just let them know at menu board and they will make...
Read moreCoffee was fine. The problem I have is they misheard my order. I came back to get a replacement didn't drink the coffee mind you and the item I was supposed to get was cheaper than the one I received. Asked for a refund of the difference and the girl working there said that they don't do that.
Edit- The owner Danielle was very kind and responsive to the issues I was having....
Read more