Komma Tea - Pembroke Lakes Mall — Restaurant in Pembroke Pines

I don’t usually leave reviews, but I had to say something about this place. The drinks are WAY too expensive for what you get. I’ve been to plenty of bubble tea shops, and this one charges more while giving you less flavor and smaller portions. Definitely not worth the price.

What really pushed me to write this though is the terrible management. The manager is rude, unprofessional, and doesn’t seem to know how to treat staff or customers. I overheard them yelling at an employee over something small, and it made the whole place uncomfortable.

If you’re thinking about working here, be careful. From what I saw and heard, it’s not a good environment and people don’t seem to last long. Not worth the stress, whether you’re a customer...

The truth is I don’t recommend it I went today 05/31/2025 we asked the cashier two shakes with boba small the two and she put us what she wanted they gave us milk tea and the big not the small one a macaron 5 dollars a scam the truth a macaroni that didn’t taste like anything she charged us and put what she wanted not what we asked if they are going to put someone to take the orders please be someone who understands what the customer asks for and what is ordered not what she wants and the truth they were not so delicious I always drink boba tea and these don’t...

This was quite possibly my worst customer experience of all time. I ordered a drink without boba pearls. The employee, who looked like he’d rather be anywhere else but at work, looked at the drink with disgust and took it back to “strain” the boba pearls out. After removing the boba, he filled the drink with a lot more sugar so it would fill up. This goes against every food safety regulation—not to mention, it looks extremely bad to the customer, who can literally see you doing...