Las Vegas Cuban Cuisine — Restaurant in Pembroke Pines

I have visited this location several, several times even had a special dinner for my Father-In-Law here recently and it turned out great...

This past Monday 02/12/2024 @ 5:30PM, it was absolutely the worst experience all around.

Firstly; maybe the fact that the restaurant only had two other tables occupied. Maybe the fact that the waitress and waiter were ALL too busy on their cellphones to seat us when we entered the restaurant (6 minutes to even acknowledge us). Maybe the fact that when the waiter took the order he failed to give us napkins, silverware or even return REAL update on how long food preparation would take. I even had to wait for simple things like ''ketchup'' since as the waiter put it, '' They only offer it if the customer asks for it.'' I guess it would help if he ever came back to the table...

After 15 minutes; the waiter finally came to say, "Right Now'' in spanish... I asked - what does that mean... maybe food was finally going to come and be served or is it going to be longer.

After 10 more minutes, the waiter said that the fact that the preparation was taking so long was the rice & shrimp my wife had ordered was ''a bit more challenging'' and required extra time. The food was being served right away.

I stated that we were going to be late for a prior engagement and now after 45 minutes waiting since we were seated this had to improve...

The waiter was moving to the next table and I do not know if he even bothered to hear me. By now a new couple had been seated across the dining area from us.

Finally after 7 more minutes waiting; the food finally arrived only to notice that the bread that was used on the sandwich I ordered appeared very ''Old'' & the pork used inside the sandwich ''Smelled'' pungent. I took a bite and it was ''HORRIBLE''. The Pork meat was ''rancid and completely salty'' with the onions being hard and slimy...

I noticed the waiter was still across the dining area at the other table where the other couple was and asked the other waitress if she could please get his attention... After she tried and failed, I just frustrated walked over and politely excused myself to the other couple at the table and told the waiter, "I'm sorry but I can not wait any longer to get the food right... the pork sandwich is absolutely ''HORRIBLE'' and I had to leave... this news seemed to be un derstood byu the waiter since after being there since 5:30PM & now 6:30PM...

My wife and I left in disgust and wondered what the heck happened to the FOOD & Hospitality at...

My wife and I stop by last Friday the 23 of June 2023 to have early supper. We have been customers since the ingnaguration day of the restaurant. We sat at a booth which had not been cleaned, the floor under the table was greasy and slippery. We asked our waiter if we could move to a table and he said any table in the room would be okay. I Odered lechón asado, tostones and I choose frijoles colorados. When my order came to the table I noticed the lechón was over cooked and dried, the small container with the frijoles colorados was just liquid with 5 beans in the liquid. We called our waiter and showed him my order he brought me another order of beans, this time instead of beans it was red liquid with chunks of fat and some chorizo, but no beans. At that point I said to my wife I can't eat this food. I had held my discontent with the writer's attitude and the lousy food they served us. I got up and walked out of the restaurant. My wife stayed and asked if Míriam (owner's daughter) was there. She came over and my wife tried to explain what was our dislikes with our food. Míriam got upset and told my wife in an angry voice don't you know that food is very expensive!! Of course we know food is very expensive. That's the reason why we expected the quality of food they were famous for. My wife asked Míriam how much we owed her she abruptly picked up the plates and she refused to accept for us to pay for the food they served us, but we were not going to consume. We have known Míriam for a long time and we have been loyal customers. We will never visit this restaurant ever again nor will our family and friends. Míriam, your quality of your food is not like it used to be. Your waiter needs additional training on how to treat your customers. Your Restaurant has changed it us not the same any longer. We will pass the word to our family...

Prepare to be dazzled and delighted as the glitz and glamour of Las Vegas come alive right here in Pembroke Pines, courtesy of a dining experience that goes beyond exceptional – it's downright extraordinary.

Nestled in the heart of Pembroke Pines, this culinary gem embodies the spirit of Sin City with its vibrant ambiance and world-class service. From the moment you step through the doors, you're greeted with a warmth and hospitality that's as unmistakable as the neon lights of the Vegas strip.

But it's not just the ambiance that sets this establishment apart; it's the service. Impeccable doesn't even begin to describe it. From the attentive waitstaff who anticipate your every need with grace and charm to the knowledgeable sommelier who guides you through the extensive wine list with expertise and enthusiasm, every interaction is a masterclass in hospitality.

And then there's the food. Oh, the food. A symphony of flavors that transports you on a culinary journey through the heart of Vegas. From the sizzle of perfectly seared steaks to the delicate intricacy of handcrafted sushi rolls, each dish is a testament to the culinary artistry of the chefs who infuse every bite with passion and precision.

But what truly sets this dining experience apart is the attention to detail. From the personalized touches that make you feel like a VIP to the seamless execution of every aspect of the meal, it's clear that excellence is not just a goal – it's a way of life.

In a world where dining out can often feel like a rushed affair, this restaurant stands as a beacon of hope, reminding us that exceptional service and extraordinary food can still be found if you know where to look. So, if you're ready to experience the magic of Las Vegas right here in Pembroke Pines, look no further. Your taste buds – and your soul –...