Three of us were hungry for some supper after traveling on the interstate for many hours. The options in this town were slim, but we decided that Colonel Sanders' chicken was a little healthier than The Hamburgler's Big Mac. Now I wish we would've stopped somewhere else or kept driving until the next exit. The personality-less worker was hassling me for my order as I stood 10 feet back from the counter, obviously choosing and not ready to order. When ready, I approached and ordered a meal. He made sure to mention that they were out of cookies, mashed potatoes and macaroni and cheese. This was before 8PM folks. I ordered my chicken tenders and they were handed to me on a plate before I could sit down with my water. That means that they were sitting under a heat lamp for who knows how long before I bit into them. Then I realized that they weren't even under a heat lamp, maybe just a warm lamp because my chicken was nearly cold enough for me to return to the counter. The cole slaw and biscuit were good, so even a sub-par KFC couldn't ruin those. Flies were buzzing around the restaurant and landed right on top of my friend's food, vomiting and laying eggs. He was texting and didn't notice. He needs the extra protein anyway. My trip to the bathroom was interesting. Turn-handle knob equals instant bad first impression. There was a sign above the urinal warning users to keep their cigarette butts out of the urinal. Soggy ones are hard to light. When I looked down, I realized that I was standing in a puddle of urine. There were no paper towels, a big disappointment. Who wants to use a nasty air dryer? It wasn't even automatic, same as the sink. Yet the dirty urinal was fully automated. Even other customers complained about the missing paper towels, they wrote it on the door. I couldn't even eat my cold chicken with clean hands. I was glad to walk out of this horrible restaurant and I...
Read moreHonor the national coupon offered by KFC. When presented the coupon he said he cannot honor it due to never have ever saw one. When I never backed down he offered another coupon to me at a bit higher price because what I originally wanted this KFC did not offer. Pretty frustrated but told the guy to do what he thought was fair and left the agreed on price on the counter and stepped back to allow next customer to step up. I picked my order in a sack, sat down and looked in to find a mashed potatoes bowl. Not bad, but not worth the price I paid. Sorry Pendleton KFC, but I used the coupons in Walla Walla nearby without...
Read moreIf you're thinking about utilizing their online order and pick up option - don't. It is a very pointless service they offer. When I arrived, I called the number posted on their window specifically for pick up orders, but they did not answer my multiple attempts. I ended up having to wait in their huge drive thru line anyway - which defeats the purpose of ordering ahead for a quick pick up. The employee who was working the window was rude and not helpful what so ever when I explained the situation. Since this was a 30 minute ordeal, our food was cold by the time I was...
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