Subway — Restaurant in Pendleton

So we ordered food, the extremely rude lady totally input our order wrong, the food didn't look very appetizing or fresh, and they over charged us. When we tried to make it right the rude lady was over talking the manager and was asked several times to stop, go in back room, and let manager handle it. She continued to argue and call us wrong. The manager wanted to refund 56.00 to our card and re ring up the 46.00 order. This making funds not available due to waiting period. We couldn't do that so we were forced to decline her offer. When we told them not to worry about it and that a review goes along ways. That's when the manager grabbed her wallet, asked what we wanted, I said the 7-10.00 that we were over charged. She handed me a 20 and asked for a good review. Please be weary and if you eat here make sure your food is fresh and the...

Ridiculous! There signature wraps cant be changed I got told this by gretchen and her senior worker. I have had my order changed on this very same wrap at different locations. By saying they cant sub out ingredients is down right stupid. That's the point of subway "sandwiches made your way" instead they give you attidute when you dont want something and try and poison you with food you have allergies to. They made my whole sandwich without asking me what cheese what veggies and just went all willy nilly with it Then when I asked for certain things off they informed me they dont do that and had a additude about it. Customer service is 0! I will NOT be eating here again. I will go to arrow head...

Only putting a one star to even put my input. Normally I walk away and never post a comment when it’s not a good one, however the way I was treated was very disrespectful. I worked a long day as did my husband and we were only getting simple foot longs at that. It was 8:39 and yes it was for five but never have we ever had it take more than 15 mins to get us all a sandwich made. Telling me that if he didn’t get them all done by 9 that he wasn’t finishing them.. and that we were rude for even asking him to try that. I’m sure there could have been other ways to go about this… I myself work in the retail industry and have had people come in just seconds before closing. I’m...