We order 2x a week Saturday and Sunday and usually it's great. Last month though it's been awful. New York burger supposed to have bacon and BBQ sauce has no BBQ sauce. Other burger supposed to have Bacon, Russian, LTO and yes Bacon is listed first and it has NO BACON. I ordered the loaded potato skins since they had been great before but today they serve potato wedges. It's not like they make them different and I wasn't used to it. I've had them before it's a potato cut in half slightly hollowed then covered with cheese and bacon. Had them many times. Today though it's literally sliced potato wedges fried. I call and the woman who knows is as your number and address pop up automatically all the time says, OH we make them homemade. Well damn I hope so cause I can buy frozen skins. Then I explain the shape and she says no we make wedges and fry them. I try to explain that we had them just last week and week before and that everywhere you go makes them that way but nope not there. But if they make them that way like fries then why do you sell the exact thing with fries? I know I ordered the fries one day and my friend got the skins. The fries didn't hold up but that's okay. But instead of trying to offer the right way or a refund of a long time regular she wanted to argue that they always make them that way. Clearly it's more important to her to be right despite the world knowing what a potato skin is then keeping a customer that tips over 30% in an area where they likely don't get anything most times.
Edit:added photo so you can see these are sliced potato wedges that were fried. They look like chicken fingers. She even said oh yeah we slice wedges which is not true as we've had them before and even their menu says they have actual FRIES so why have fries and wedges? Maybe you made them wrong and could have said hey let us offer you a discount on next order which would have been tomorrow but not now. You can even see the outer potato is browned as it's been fried. It's not a potato skin. The picture on the right is from a Google search of potato skins and has tons more that look like that. And again if this was the wild wings style I'd be ok with it but we've had them before from there in the last 2 weeks and they...
Read moreI don't understand how Wild Wings is still in business. I've lived in Pennsauken all my life just up the street and have been here many times over the years and tried different things on the menu, and each time, the food is terrible. The wings are bony, barely have any meat, and are inedible. They basically sell you bones. I wouldn't even feed these wings to my dog. Once, I finally went back and complained about the wings having no meat and no flavor after spending a lot of money on dinner and I asked for the manager/owner, who basically got rude, loud, and excited with me and told me "too bad" in the rudest way, couldn't care less, and refused to give me a refund or replace the order. I ended up throwing the food away and left angry and frustrated, still hungry. This behavior is extremely inappropriate when I just spent money there and one day they are going to come up against the wrong person with that attitude. Every time I've gotten wings here, they are always the same. Do they buy them frozen? They have no flavor and this is a wing shop! The customer service of the associates and owner is atrocious and I do NOT recommend this place. They are rude and have no problem selling you bones doused in sauce. The rest of their food is bland, not worthy of even mentioning, and not worth the price. Originally years ago, they only sold wings. I think they added the rest of the menu because their wings are so horrible. Ask anyone from Pennsauken and they will tell you. Warning - do...
Read moreThe customer service at this place is the worst!!!! I just tried to place an order with the menu they provide and the price was I was given was different than what the menu says. The person was rude when I asked about the price difference. He said it is not his problem if I have the wrong menu. I still tried to place order with no complaints. Before i could pay for my order to have delivered, he stated that next time I need to order more because my order wasn't big enough for the to deliver. No where on their menu does it state that you must have a minimum order amount for them to deliver. So i cancelled my order and told them never mind. He decided to to continue to be rude and just simply hang up the phone. i have ordered from other places and have never been treated like this. I will be sure to tell friends, family, and co-workers never to order from them. This is by far the worst place to order food from. I will be sure to take my money elsewhere. I am only rating this a one star because i have to in order for me to submit my review. Otherwise, they would not get this rating from me. This one star is more than...
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