We like to order Jimmy John's because it's fresh and healthy. The delivery has always been fast and accurate. However, this time we got our delivery late and one of the sandwiches had a hair in it. I called the store and was immediately told that two sandwiches and a pickle would be sent for the inconvenience. The biggest disappointment was when the delivery driver came he questioned me at my door where the hair was and took one of the sandwiches away. I don't care about the food and I did not care about waiting for more. What I do care is being questioned at my door and not receiving what I was told I would recieve. I will not purchase food from this location anymore even though it's the most convenient and even thought they received my business for two years. What a...
Read moreSeveral issues - app and website both would not let me modify my chosen sandwich and add to order. I successfully modified one but attempted a second and no amount of maneuvering would allow that sandwich to be added. I put my sandwich mod in the delivery instructions.
Upon seeing delivery instructions, they elected to go ahead and deliver the sandwich plain anyway.
Order placed at 11:10. Marked Out For Delivery at 11:12. Order delivered at 11:50. I live less than TWO miles from this location.
Thank goodness there were no allergic implications from their oversight and giant middle finger to the customer, all in the name of "freaky fast" which I consider forty minutes to be freakishly slow.
One additional star because the delivery...
Read moreI love JJs. This location is by far the best around the peoria area. The owner Chris takes such special care in making sure every sandwich is the same and made with fresh ingredients. To have your workers meticulously take the hard cores out of their pepers is just one of many things Chris does that is above and beyond all other jimmy johns in the area. The store is always clean and the tables are always cleaned off after each guest. I have been going to this store for 6 years now and have never had any complants. Thanks for all the fast, tasty lunches.
Keep up the great...
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