Carvel — Restaurant in Perth Amboy

Horrible customer service! And especially from a manager! NANCY let’s make this clear so no one has to encounter the embarrassment I went through with this lady! Well first and for most I came in looking for a birthday cake for my father. Looking thru a freezer found a pretty cake for a great price! As happy as I was I went over to an employee and asked if they could write on my cake and NANCY realizes the price on the box might have been mis marked so you would think she would turn around and inform me of the mispriced cake well no she went and scratched the price off the box in front of my eyes and proceeded to write on the birthday cake. When she brought the cake back to me and I took out money to pay she gave me a completely different price. I informed her sorry but the prize on the box did not match the prize she was giving me. Rather than her apologizing for the misprint she literally took the cake out of my hand and said if it’s not in your budget you can give it back to me!!! Are you serious? There was nothing that got me more furious than this! Money was not the issue! You changing the price and not informing me that’s the issue! Anyways I told her no worries I will pay the amount she had made up after scratching the sticker off the cake and nicely I told her maybe next time you might want to inform your customers of a change in price before actually writing on a cake. Well I guess before I can finish my sentence she had already walked away. Talk about customer service! And someone you call a manager or someone you trust in your business? Never again thanks for showing me the true colors of Carvel Perth Amboy! I will continue to go to Carvel in Avenel and hope to never encounter such an awful person. NANCY hope you get better trained especially in a business I would of enjoyed to...

When I think about icecream I think about happiness. Who doesn't want to enjoy icecream while smiling? Well at this icecream place not only do the have an exceptional, excellent costumer service, they also have the best coconut icecream. The staff at the perth amboy Carvel is exceptionally friendly. It is one of those few places where their smile and their great costumer service is their signature. I 100% reccomend this icecream place. It has everything a costumer is looking for.

100% Cleanliness! This place is spotless! 💯💥💥💥💥👌💪💪

100% outstanding costumer service! 🥳🤩🤩🤩🧚🏽‍♀️

100% Quality products! At a super great price! ❣❣❣❣

Out of 10 stars I give them...

I had an amazing experience at Carvel! Their flavors are unmatched and unlike any other place. From the moment I walked in, I was greeted with a smile and exceptional service from the staff. It's evident that they genuinely care about their customers and are willing to go above and beyond to make you feel welcomed and satisfied. I highly recommend Carvel to anyone looking for delicious ice cream and outstanding service. You won't be...