Domino's Pizza — Restaurant in Philadelphia

DO NOT ORDER FROM THIS LOCATION. Every single time I have ordered from them they were late by at least 30 minutes on delivery. In one standout delivery, the delivery driver caused a massive delay by completely ignoring the delivery instructions, and then I don't know what they did, but something went very wrong with the bread on both of my items. I tolerated these various shortcomings, but then I had my latest (and final) order. 30 minutes after I placed my order, I went outside to wait for them to arrive. As I walked out the door, my delivery got marked as complete. This was a blatant lie, it took a grand total of 2 hours to get the food I payed for. That entire time I waited outside in the cold rain in the vain hope that the driver was just around the corner. After 90 minutes, I tried to call the store to ask where my food was. After waiting 10 minutes to get through, I asked the person on the phone where the driver was. They put me on hold, and then hung up on me after 5 minutes of silence. I have no way of proving this, but I'm pretty sure they were deliberately ignoring my number when I tried to call them back, given that the call dropped out of nowhere every time after. The food was lukewarm when I finally got it. I've tried to take this up with customer support, but they have yet to respond after 6 days. Don't give your money to a store that displays such utter contempt for their...

Placed an online order at 1030AM to be delivered at noon. The driver did arrive on time, but apparently went to the wrong building/hospital. I work at the Children's Hospital of Philadelphia. I explicitly indicated on my online order that the driver should deliver to the Wood Building on Osler Circle. The driver told me he was in front of the hospital. I decided it wasn't worth arguing with the driver so I decided to go to the front of the hospital. He then calls me back and tells me he's at Wood Building. I angrily walk back and discover he's not there either. He eventually calls me again and hands the phone to a security guard. I found out that he was in Perelman Building, which is the wrong building/hospital! The personnel at Perelman directed the driver to the front of CHOP. When I finally found him, he said I gave him the wrong address. He said I wrote 3400 Civic Center BLVD, which is the Perelman Building. I grabbed my receipt and circled the address I put in, which clearly read 3401 Civic Center BLVD, which is CHOP's address. After all this confusion, the driver had the audacity to blame me for HIS CONFUSION. After I showed him the receipt, he left disgruntled, knowing that he was in the wrong. First and last time ordering from this...

I order from here almost on a bi-weekly basis. I always pick up and don’t get delivery. So far I’ve had no issues and the pizza is pretty good and a good value. You can always find coupons online. They also make it quickly and the workers are always courteous. Only once did I have an issue with this place and that was delivery. The pizza arrived cold and looked horrible. We called and they brought another after like an hour (we only live about 8 blocks away). But that was two years ago, so hopefully by now they have better drivers. From my most recent experiences I can say this is a nice place to get last minute dinner.

Update 8/21/22

This place has turned me away for good now. Ordered two pizzas and both were dry and terrible and not even cut correctly. Called to ask what went wrong and was faced with rude and unhelpful workers. I am done with dominos, we will go to a real pizza shop if we want pizza from...