El Molino Tortilleria & Restaurant — Restaurant in Philadelphia

Let me start off by saying that my boyfriend had a wonderful meal here and the only problem he had was the 45 minute wait for the food when we were the only people dining, but I read that everything is made to order so understood.

He ordered steak fajitas and I ordered vegetarian quesadillas. The server was super nice, he also was the cook. 45 minutes later he comes over with my food and tells me he made a big mistake and made me veggie burrito or something by accident. Now I had already waited 45 minutes, I just wanted to eat and get home, I wasn't going to wait for him to make what I actually ordered so I said I would try it. I did not enjoy It. I took maybe 3 or 4 bites and left the rest on my plate. I really didn't think he would charge me full price since I didn't eat it and it was not even what I ordered, and he asked me if I wanted to take it home and I declined, but nope, he charged me full price. I work in food service and if I bring someone the wrong food AND they don't eat it, there's no way I'm making them pay for my mistake.

We saw all the reviews and my boyfriend was excited to try it, and he did enjoy his meal so it wasn't a total loss. Also, the vegetarian burrito looked AMAZING, but I'm a picky eater and I just wanted what I ordered. Their food is fresh and looks like it is...

My party got here around 515pm on 5/5/25. It was 4 of us. There was only one other table being served so the restaurant was pretty empty. We sat down at an empty table that wasn’t very clean and we had to use alcohol wipes to wipe off crumbs from the table. We were waiting for about 10 minutes before the owner of the restaurant finally came to take our order. He is very nice. However, service here is very slow! It took another 20 minutes just to bring out our chips and salsa. By the time we finally ordered our food, we had been at the restaurant for almost an hour. It probably took another half hour before our food finally came out. I understand it’s just one person making all of the food fresh in the kitchen, but the slow service is unacceptable. I saw so many patrons come in and then leave because the owner was not able to take their order in a timely manner. Other people waiting for a long time to get their carry out order. The restaurant really should hire more help. It’s just bad business making customers wait. I ended up ordering the birria tacos and although they were good, they certainly were not worth the almost 2 hour wait for them. It also did not fill me up at all and I had to order another meal after leaving. I probably would not...

I ordered for pick up and I was told my order would be ready in 30 minutes. I took my time and 45 minutes later I get there to pick up my food. They had a catering service and there was a big group of people so I guess they were busy having in mind that there was only two people working in the kitchen. I had to wait for another 15 more minutes. The guy handed me my food and apologized for making me wait. I got home hungry and ready to enjoy what I ordered. The Chiles rellenos were good, flavorful and full of cheese but the rice wasn’t good. The chilaquiles on a scale of 1-10 I give it a 5, the salsa saved the dish. The burrito I give it a straight 7, only because it was more beans than shrimp. And the churros were a total disappointment, they were kind of burnt and dull. The price didn’t match with the quality and quantity of the food. But I guess prices are matching the location. Would I eat there again? maybe, just for...