I went to get some food and a drink after a long 13 hour work day, I sat at the bar. A guy with dreadlocks took my order, he never smiled just took my order...so I thought ok he's had a long day like me who cares. I got the blackened tilapia with rice and zucchini. The food tasted like it had been reheated and cooked a day or two ago. The zucchini tasted like it had been cooked in really really old reused oil, I actually discreety spit it out in a napkin. I was going to continue eating just the fish and rice though the rice tasted reheated, but then I felt a very thin fish bone get stuck on the top of my mouth, so I tried not to swallow and spit that out too. I told the guy with dreadlocks that there was a bone in fish and put the plate away from so he could take it. He didnt say anything and quickly went back to the back and I guess he told the manager which was nice of him to do so then he came back and said that he told the manager and if I wanted something else. I was hungry but not that hungry since the food had tasted kind bad I thought maybe everything else would taste reheated and old...so I said thank you let me think about it while I kept drinking my beer. I was the only female at the bar among like 7 other guys. I still want something to eat so I asked the same guy softly if there was something I could order that they normally cook up right away and not just reheat. I get it big chain restaurants reheat all the time not a big deal as long as it takes okay. He answered in a very annoyed way that they cook all their stuff right then...which of course is not true unless you're at a high end place. Things got awkward then and he seemed upset and annoyed. So he went to the back again. Then some moments later a guy came by who said was the manager and he was super polite and very respectful and apologized for the food and offered me a desert (which I declined because I'm not a big dessert person), I thanked him and he said to let him know if I needed anything else and he took off the food and beer so I ended up owing nothing (which I was not expecting), but I had planned to leave a tip still. However the guy with the long dreadlocks still looked a bit pissed and since I was right in front of him when the manager left, I heard him mumble "how long you gonna sit there"....it was so awkward and weird....I don't know if that comment was directed at me or someone else...who cares....it was still immature and awkward. Glad I don't live in the area, I was there cause my hotel was nearby and I wanted to relax with a beer and have some food since I hadn't had time for a...
Read moreI didn't take any pictures because the vibe felt off when I went in. I decided to go here because it was my birthday and I wanted a nice intimate dinner with my fiancé that was close to home, instead I left feeling disappointed and halfway satisfied. All together we spent $88 (including tip for waiter) altogether and would you believe he didn't even want to really service us. Thinking back, he probably thought we wasn't going to tip because we're young and we gave him a bigger tip and he deserved. For drinks we ordered 2 Lemonades, 1 Mango flavored the other raspberry. For appetizer, we got the traditional bone in wing for $17. We didn't receive any separate plates or napkins to start eating. Once eye contact was made with the server and he came to the table we told him we needed plates, napkins and plastic utensils because the silverware was filthy. The wings were good. My fiancé order the T-bone steak with baked potato and zucchini and I ordered the "new" French onion chicken with rice and zucchini. The steak was mostly fat, barely any meat and smelled a little old. The plates that the food came out on didn't smell like they were properly cleaned. Inspecting the cups we were drinking from seemed a bit cloudy once the drinks was gone like the cups wasn't throughly cleaned. I used a coupon and received a free dessert for my birthday which was good. We was going to order more food but I'm so glad we didn't. We've been here plenty of times and the food was fantastic. As of yesterday 10/26/24, that will be my last time returning. If you want better service, food and cleaner utensils I would recommend spending your money elsewhere. Ruby Tuesday isn't what...
Read moreWell it's a sad situation at 8680 Bartram avenue Philadelphia PA Ruby Tuesday. Last night my wife and I visited this Ruby Tuesday at around 5:30 p.m. We asked a married couple that we know if this was a good place to eat and they said it was. Well I don't know what happened last night because we weren't given any respect at all from the black staff and the White waitress that we were assigned. When we walked in we stood at the front for at least 10 minutes before my wife had to ask one of the black gentlemen there if anyone was working the front to seat us. He said okay sure wait one second and he went and got someone else and that person seated us and walked away. Next we sat there for about 15 minutes looking over the menu and then had to ask again if we had a waitress. The black gentleman said oh sure I'm sorry let me get someone for you. The white waitress came over to us and was really rough around the edges. Her demeanor was that of a person who did not want to be at work. Sadly to say we found out it had nothing to do with her not wanting to be at work she just did not like waiting on Black customers. The proof came after we saw her go and take the salad plates that were dirty off of the customer's table after they were finished eating their salads.this particular white waitress walked past our table several times and did not clear my wife's salad plate after she...
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