Hertz Philadelphia — Local services in Philadelphia

Poor customer service. They have no patience to hear out the customers and just keep saying that we need to contact Hertz directly as they cannot help. We had reserved Tesla model Y (which was a guarantee model per their website) and when we arrived they said they don’t have any more left. When we asked about the company policy they refused to entertain any discussions and we ended up settling for a standard suv. We were tired after our flight and the way the customer survive behaved I wouldn’t recommend this location of hertz in particular. They have an ‘we don’t care it’s your problem’ attitude and I hope the company does something about their...

I'll tell you I'm a little bit disappointed with their service you know you were Goldmember you expect a little bit more of a service inspection clean cars I have definitely Rent-A-Car this from almost everybody this was kind of one of the worst cuz I really didn't expect it from them because they're the highest price Rent-A-Car places that you can ever find not sure about if I would go back there with...

Rented a car for an extended length of time. Invoice of $4,900. Even though I bought insurance, I lost my keys and I had no car for 3 days I was taking taxi cabs, trains and Ubers .

I was on the phone with them for over three days kept sending me city-to-city state-to-state Department - Department. Terrible emergency roadside service not to mention it was during...