Starbucks — Restaurant in Philadelphia

For more than 15 years I’m been ordering at STARBUCKS COFFEE for my drinks, I have never have a problem @ all and all the baristas I have met. However today at this location, RED LION & ROOSEVELT a barista names Alana who’s told me she can’t give me extra oat milk because that is how she made a latte. Who is she trying to fool here!! when the oat milk is free of charges, she should not be nasty about it. And is not like a i ask for half a quart of there oats. I only ask for a tall, small cup on the size. Why does ALANA has to buzz about it!!! My order specifically said extra oat milk and they didn’t give me enough like I always order. And my order is not cheap too ,it’s cost almost $16 for it. Whether I use my reward to pay for it or not. And also they should know how much the customers have to spend at Starbucks to get that much reward. Alana with a nasty attitude told me that’s is consider a latte. I don’t give a bull crap if is a latte or not . The latte cost $7, my ordered about $16 and not to mention the oat milk is free of charges (oh that is why Starbucks Don’t Want to give out a (tall size ) extra oats milk because is free of charges) Starbucks services is not like is use to be. The barista is not happy and they even give an unpleasant vibes to their customers.(ONLY AT RED LION &ROOSEVELT I HAD ACQUIRED A FEW TIMES) but this time is more worsted than other time for me. TO: BARISTAS , WE DO NOT GET IT FOR FREE, WE PAY FOR THE DAWN FOOD AND DRINKS AT ALL STARBUCKS STORES. The barista should just do there job instead of giving the customers an unnecessary smart commons about how the drinks should be make or should not be make . We like to eat or drinks the way we want it, your job as a barista is to serve it to the customers. There are no right or wrong way to eat your food or make our drinks. P.S. If you can ‘t do that , and you don’t like to serve the public, DO NOT be a server. We PAY for our food and drinks so it’s not cost you your money for what we ask...

If you're a fan of Starbucks, you will certainly feel at home in this one. The Starbucks on Red Lion and Roosevelt is definitely a very laid back and chill spot for studying, having conversations, or even holding an interview. There is a plethora of seating options -- from booths to high tables to couches to an open outdoor deck -- for every occasion and mood. The employees are very friendly, willing to accommodate any order request, and are very courteous. They smile often and are unafraid to have casual conversations with the customers. The place itself is very clean, has a dark ambiance, and makes you forget you're sitting on the edge of an otherwise very loud intersection. The art around the coffee shop is visually pleasing and adds to the laid back feel of the café. The place is very spacious, and is stretched very long. This makes conversations with friends more intimate, but limits the group setting. However, I've studied there with groups of 5-6 people on more than one occasion without a problem. The drive-thru is seamless and efficient if you're on a hurry. Overall, visit this Starbucks if you're looking for a fantastic...

2/3/25 very rude woman was rude on the drive through speaker and shut the door on me to check her Instagram at work without completing my order. - then I believe a manager actually brought me my drink without me, completing my customization for it, and they didn’t even charge me or allow me to finish placing my order…like thanks for the free poorly made cow milk coffee. But no thanks. 8 second Video is attached

1/27/23: Marryel (so sorry if I spelled that wrong) is my favorite driver through voice

1/22/23 Sunday : & today they made a big deal about putting my drink with sweet cream cold foam into a trenta cup so I get both the drink and foam and not more or less of either. It was a different letdown than my usual happy team I order with through the week. But, they got it together. Lol

12/1/23: Always pleasant and they listen to the way I want my drink. 10 stars if I could. Every employee is so kind and well mannered. 🥰 thank you !

They don’t make a big deal when you order sweet cream and ask for your drink to be put in a trenta cup so you get both the foam and the drink and not just less of a drink and half...