El Bravo Sky Harbor — Restaurant in Phoenix

I usually don't waste time writing reviews of the places I eat, as when you are traveling through airports there is always a risk to stop to eat at what you consider a quick and safe bite. But this location El Bravo Mexican Grill has been the worst place I have stopped to order. A simple burrito has been my worst decision . I ordered a vegetarian burrito with chicken and avocado. The person in charge is not even familiar with the ingredients is to be cooked. There was a thin slice of chicken. The flour tortilla was cold. I feel that a $1.00 Taco Bell burrito is better served. And they charged $11.34 for one crappy cooked meal. Heads up and be careful..for the travelers that go through...

There are many choices at the airport. I picked this one because it looked the most like local food. Yes pricey but it is the airport. I got a breakfast burrito and asked for no jalapeños. The guy repeated it to me and again when he handed it to me. It was loaded with jalapeños. I bought it to eat on the plane so there was no returning it. My receipt even shows no jalapeños.

The rest of the burrito was terrible even without the jalapeños. The tortilla was falling apart and the hash browns were a greasy mess There was also no cheese. Awful awful way to leave from Phoenix. Go next door to the Refuge. I bought my husband one there and he said...

Absolutely terrible service. Ordered a chicken taco salad, and they asked us which toppings we wanted (they acted like it was part of the bowl) and then charges us TEN extra dollars for beans in the bowl. We also got charged extra for sour cream (a couple dollars) which we specifically asked them to NOT put on the bowl. They said they would remake it....took about 15 extra minutes, and we we opened it up at the gate, there was no chicken in it. So basically, we paid over $20 for a poorly made, terrible quality, and horrible service taco salad with...