This was an overall terrible experience. We just left this place in the airport. There are 3 areas (Zin Burgers, a place to order beer, then the sit in option) to order and pay for food. We ordered from the burger place and ordered a drink. The lady who took our food order, told us they were all the same. So, we decided to sit in the restaurant area while waiting for food and to eat our meals. We eventually planned to order drinks after our meal.
We were seated. As soon as we sat down... our waiter (a taller white guy) immediately told us we needed to order from them too or we had to move. We stated we just ordered a beer and he told us that wasn't good enough, we still had to order. We said okay we would order a drink. However, we didn't plan to order until we finished our meal. While eating, the unfriendly waiter insisted on coming to remind us that we needed to order from them. I told him, we are aware of this sudden policy and we've already stated we would, therefore there was no need to come back to tell us again. Especially considering you order by phone. He kept looking at the computer to see if we had yet ordered.
While we ate, we sat there as he literally watched us eat and told every other worker and bar tender there that we were sitting there and hadn't ordered. It was obvious as they too began looking oddly at us. I guess he thought we were going to eat, run and not order anything. Which in itself is VERY insulting. Managers and other workers continued to come out and stare at us.
We then ordered one drink so we could head back to our gate. The drink was watered down and for it to be a double tasted as if there was not even a single in the drink. Worst drink I've had in a LONG time.
We were very insulted, offended, and will never return. Zin Burgers were great...but stop there. The customer service at Blanco was enough to make me never return. Not to mention the terrible cocktail. I wouldn't recommend this place to anyone. TIP: Treat people with respect, integrity, and without racial profiling....then we can talk. This place is a...
Read moreI needed a place to chill for a few hours on a five hour layover and I really miss bars. People are wanting to be friendly but also keeping distance at the same time. The line to get in was a few minutes long but not unbearable considering I had so long to spare anyway. Lots of people were able to enjoy the food so that's good and I didn't mind waiting for a table. It seems a shame to sit me at a 4 person table alone tho. Missing mingling with others...
Even with the mandatory restrictions, the atmosphere here was fantastic. You order thru an online form with a QR code and your drinks and food are promptly delivered to your table. If you need a server or waitress they are everywhere to track down. There's distance between tables and barriers set up in the form of plexiglass on alternate tables - all for safety of course. They had some sportsball games going and music and it was a chill place for the couple hours I was there.
I ordered a double pomegranate and Raspberry patron Margarita (they have many tequila options) and it was delicious. Only served on ice cuz they don't have a blender but not the end of the world.
Their chicken queso nacho plate was piled high with all the right ingredients throughout. I didn't ask but the chips tasted very fresh, as well as the rest of the ingredients. Perfectly ripe avocados - which is key in my book.
I love people watching but felt like it was not a good day to do much of that because the other customers didn't seem like they wanted outside attention. Life will get back to normal soon ... Right?
Either way, if I end up in Sky Harbor again I will DEFINITELY come here before...
Read moreHostes, TO GO LADY (black hair in her 50s) extremely rude . The bar also older (white hair) bar tender barely wanted to take my to go order in which he had it wrong twice because he barely paid attention to what I need it to order . The whole to go order system it’s inconvenience . Hostess sent you to the to go window but if you order something “outside “ their menu you have to go back to the hostess . Hostess told me she can’t put in an order to try the bar which was packed . Squeezing between customers I asked this bartender if he could help me put in an order . He barely took care of me and was rushing . I’m a flight attendant and he didn’t put the employee discount after that got straighten he sent me to wait at the TO GO WINDOW that rejected taking my order in the first place .After I received my order neatles to say it was wrong of course he didn’t even hear me or took time to take my order in a hospitality manner ! After that got corrected I took my order to eat it and again something else was wrong with original order . Overall wow these people shouldn’t be front house if they are not passionate about what they do which is SERVE ! I’m a server over 15 years I know exactly how anyone should be treated even on bad days ! Thank god at least the food was decent ! To bad tourist have to experience the same as me , I’m a 100 percent sure I’m not the only one experiencing such a low vibe type...
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