Ole Brass Rail — Restaurant in Phoenix

December 2nd I phoned in a to go order. One dozen honey bbq WELL DONE wings and a cheeseburger with fries. When I got home I discovered the wings had the wrong sauce which was too spicy for my daughter. I called and they gladly told me to come back for another order. Came back for the 2nd order came home to find the chicken was not well done and very white skin(made my stomach turn). It was very unappealing. I have picture if you would like to see it. I immediately went back to the bar to be told the chicken "was done and couldn't make another order, would only refund me if I brought the 1st wrong dozen back". I left and came back again and was refunded for the wings only not my tip and all I got was inconvenience. Mind you my cheeseburger was sitting at home getting cold and my daughter was left with nothing to eat. I've been phoning in orders for the last 3 years and have never had an experience like this. Bartender was rude about the whole situation.

Signed Very...

Wow, I used to love this place! A group of friends and I would meet every weekend for breakfast. It was cheap, and the Bloody Mary's were flowing. I stopped going there several years ago because the bartender, Dewy, gave my change for a hundred to someone else. Who does that? It took weeks to get my money back. Uncool. I met some friends there to watch the Suns game. It was their choice to go there. So I went. The food was horrible. I sent back the French dip. I don't recommend that. Without the menu, I chose the special 1/2 rack of ribs. They were tough and dry (if you could find them under all that BBQ sauce), the margarita was nasty. It figures, dewy made it. He was unfriendly, still looked guilty, and looked terrible. Zero personality. It's time for a change. A flashy bartender with skills would be refreshing. I will not be a repeat guest. It was a waste of money, and the food went downhill. You can't even catch a good buzz there. The drinks...

Ole Brass Rail is a fixture in this area. It's filled with all kinds of locals and is known for its weekend breakfast.

The parking lot here is small, so either patience or bicycles, or a little bit of luck might be necessary to get in. There isn't a real bike rack, just a pipe on the west side of the building that suits the purpose as long as there aren't more than a few bikes.

My friend and I got omlettes and bloody marys when we came here. The food was pretty plain but good. The bloody marys were bland at best. You can tell they don't put much thought into them, which is probably why just about all the regulars were sipping yellow american lagers.

The decor's pretty simple, and the staff were nice and pretty attentive. The place is clean and has a little smoking patio where you can have your beer and smoke too.

All in all, it's a pretty decent...