Shortys Sandwich Shop & Catering — Restaurant in Phoenix

Okay well Corey I was in there yesterday tuesday I ordered two az Philly cheese steaks on my lunch hour and when I made my order the guy asked me if I would like wheat or white I told him absolutely White no wheat so I waited for almost 15 minutes while people came in got their food before me and left when I finally got my food took it back to my shop and my boss and I discovered it was wheat an very very gross! When I called the guy he was like yeah sorry about that when I came in to bring the sandwiches back he told me that there was a shortage of white bread and I told him then why didn't he tell me that instead of just trying to trick me and give me wheat bread! When I came back in your employees that was making food coming out sitting down and having lunch obviously more concerned with getting their food before paying customers can get their order right! You know for as much money as your guyses sandwiches are it doesn't seem like the quality and the service is there!! He told me I could keep the sandwiches didn't even offer to rectify it and make me a new one!! I'm a local business pretty much down the street from you guys and I can say that you guys lost our business we will be going to Jimmy's for now on! Where getting a philly on White Bread isn't a big deal or too hard for them to get right! I lost a my whole lunch break becuause of that ordeal! I'm a mechanic and if you came to my shop asking to get a water pump replaced! i wouldn't say my parts people shorted me a water pump so I'll just put on a belt an hope u won't notice just bad business!!👎👎 I'm going to make sure I let everyone know about the bad service I got at shortys!!!...

So much to say about this amazing place, not only are the subs the best ones I have ever eaten but the staff here are so nice and friendly, well dressed, and always helping to pick out the best sandwich that sounds good (which is every sandwich here). The sandwiches are so well prices and you get so much forever you pay for. The owners are very kind and I very highly recommend this place for anyone who loves subs as much as I do. I am not from Arizona, visit once a year and every year I come here for almost ever meal will I am on vacation. I am from Indiana and I wish we had such delicious subs here. If you are ever in this area, do not miss out on an opportunity to try an amazing sub from Shorty's. Thank you for the absolutely amazing customer service and the delightful subs. Keep up the great...

This is the sister store to the Arizona Sandwich Company down the street. Their bread is so so soft, which for me can make or break a sandwich for me. The sandwiches are somewhat no frills, but they are delicious. Just last week, I tried the breakfast burrito. It was big and tasty. My only complaint is that I came in for the croissant breakfast sandwich, but they were out of croissants. I then asked to substitute a bagel, but they were out of those, too! The burrito was my only choice. I can't fully remember, but I think they were out of something the last time I went there, too. Anyway, tasty food, but needs to work on making sure their stock is replenished...