Taqueria Chicali Mexican Grill — Restaurant in Phoenix

Was excited to come try the tacos at chicali came in with my family to have dinner and worst service ever by the cashier Kimberly S. Didn’t even greeted us as we came in, we started to order and she completely ignore us we had to keep repeating our self’s. We went to the salsa bar and there was no salsa cups asked her if we can get some and didn’t even toke the time to answer us at all never been to a restaurant that gave the worst service as this place as being new they should have better service. If I would have knew this was the type of service I was going to get I would have never made the drive from Buckeye to their location. You need new employees with customer service not people that stand behind a register with the rude faces acting like they have the...

I had high hopes for this new place, but they will eventually go out of business. Here is why: tortilla is too thin and single; thus, it does not have the capacity to hold energy; this means tacos will get cold fast. Tripa is too salty; I could not finish one taco. Pastor taste is nothing like pastor; maybe sticking with the universal pastor flavor could redeem this one. Asada meat misses a great opportunity to leverage mesquite charcoal and infuse some flavor into the meat; maybe marinating the meat to infuse mesquite flavor would do the trick. And the worst thing is that the sauces do not come to the rescue to save the tacos; they are very unremarkable. I will be sad to see this place degrade as...

Tacos were decent in flavor but the size of the taco for the price is ridiculous. I ordered an horchata and it had no sugar. I was inconvenienced to go and tell them if I can change the horchata for a Jamaica because the horchata tasted bad and had no flavor. The lady had the audacity to question me and asked to drink from my cup to ensure it didn’t have flavor. When she tasted it she admitted it had no flavor and took my cup to the back and after a good while she came back and brought me a Jamaica. The lack of good customer service really ruined it for me and made it an unpleasant experience. I don’t think I’ll...