Thai Delight — Restaurant in Phoenix

Cute, clean restaurant with easy parking. Greeted by friendly woman who was taking orders, running food, refilling glasses, cashing people out, and managing the take out orders. It was not too busy (which is what I was looking for) so it seemed very manageable.

As appetizers, I ordered the crispy egg rolls (X5 pieces) and the fried calamari (X10 pieces). Portions were generous. Both the egg rolls and calamari were tasty and served with sweet and sour sauce. I was initially worried because my first piece of calamari was rubbery but the other 3 pieces I ate were great. I had 3 egg rolls & 6 pieces of calamari left over which will crisp up nice in the air fryer for dinner tomorrow.

As my main dish, I ordered pad see yew with chicken (spicy = 2 / medium). Very generous serving size with leftovers for lunch tomorrow (most likely 2 lunches!). The level 2 spice had warmth but wasn't hot enough to make my nose run. It was a very flavorful dish. If I had chili paste at the table, I probably would have gotten bolder and added a little more heat by the end of my meal (see below). I have learned, however, to choose the lower of 2 levels of spice when I'm not sure. It's much easier to add a little more than to enjoy your meal with your mouth on fire!

A spoonful of coconut ice crab was included as dessert. I don't remember the last time I had ice cream so it was a yummy treat!

Thai Delight offers a lunch menu which I always love and like to know about. I came on a Sunday so the lunch menu was not available so I'll have to return during the week sometime.

I had a few comments which made my review 4 stars instead of 5:

There are no condiments on the table. I'm sure they would have brought me some but I sometimes like to doctor my food during the meal to play with flavor and heat so I like the condiments at the table (i.e soy sauce, chili paste).

The appetizers were brought at the same time as the pad see yew. Sometimes, when restaurants prepare food very quickly, this happens, but I waited a decent amount of time for my food. I think this could have been timed better.

They charge an extra 3.5% "convenience" fee for credit cards and debit cards. It seems like this is becoming more common, which I find incredibly annoying. Paying the credit card company is YOUR tax deductible cost of doing business as a restaurant! I don't know the last time I paid with cash and many more people are moving to cashless forms of payment. Everyone's expenses are going up. I'm providing you with business and I spent a decent amount of money here and I am a generous tipper. I don't need to be paying for your fees too! I'm starting to keep track so I only go to restaurants who don't pass yet another cost and...

So this review hurts me to write, because I truly do love this place. My boyfriend and I come here frequently, we're usually helped by either a male or female server (I would say late 20s-mid 30s, both are amazing). We've also talked briefly to the owners whom are very sweet people. Today, we stopped in to catch the lunch specials (like usual) and were seated/waited on by a server we've never seen before. After bringing us water she was quick to get our orders in (not complaining, I liked her style. It just felt a bit rushed to me is all). We ordered our meal and when the dishes arrived, my boyfriend noticed the difference in portions. He asked our waitress if these were the lunch servings where she responded no, these are the dinner plates. That the lunch special ends at 3pm, which we were already aware of. So I figured maybe we took too long arriving, you know? Well, throughout the meal she never once checked on us. When she did, it was for boxes and the check. When we got the receipt, my boyfriend and I saw the time stamp of when our order was placed, sure enough it said 2:54pm. We went back and forth debating on addressing the issue, but went through with it. When we pointed out the time to our waitress, she said they were "out of egg drop soup" which is why we didn't get the lunch special. Uhhhh...huh? This irritated me for a couple of reasons because 1. She told us in the beginning the lunch special ends at 3pm. She never once stated it wasn't on for the day due to missing menu items. 2. We arrived before 3pm. 3. Now there's a different reason? What happened to it being a time crucial reason? The way she came off gave the impression that we were at fault and she wasn't. She didn't put forth any effort to make it right. She could've at least gone in back to talk to her manager/boss (or at least pretend), offer some sort of reduction in ticket amount, take a dish off, etc. Anything lol. It's the principal of the matter that bothers me. I would strongly advise letting customers know prior to, or during, the ordering process to avoid mischarging. Clarification never hurts. Especially when the restaurant you work for offers any type of happy hour. Still a really lovely place for food, I'm just disappointed at the way things were handled specifically by...

I had originally posted this review incorrectly to Thai Basil 2 years ago, and have since realized my dining experience was at Thai Delight. Please note that this dining experience occurred approximately 2 years ago.

The food was delicious, but an incident that occurred will not have us returning here again. We ordered wings and neglected to ask for the sauce on the side. When we asked the waiter to redo it, he told us it wasn't possible. When speaking to a manager, we were told that we would have to order and pay for a second order of wings. Mind you, our overall order was not a small one. I told the manager that I disagreed with his inflexible policy, and having worked in the restaurant industry know that extending such a courtesy was pretty standard. He refused, and we declined ordering a second plate of wings. The waiter eventually came back and told us he was taking the wings off the bill. Because the wings were such a hassle, we didn't even bother addressing the fact that they screwed up our fried rice order and forgot to bring a drink we had ordered. Just prior to delivering me my curry dish, my wife apparently saw the manager snickering while looking our way. I found my curry dish's heat extending beyond the level that I specified (level 4, which is normal Thai hot). It was waaaaay spicier than my wife's dish which was level 5 (extra Thai hot). The joke was on them, as I enjoy spicy dishes. However, it was obvious that my meal had been tampered with by a vindictive, immature manager who was unhappy he had to accommodate the customer. This establishment should consider itself lucky that I don't have a medical condition, or I would likely have a nice settlement on my hands. The food was otherwise delicious and the extra heat didn't hurt me any, but my fellow consumers should consider yourselves warned as to the mentality of the immature idiot...