Grid Iron Sports Bar — Restaurant in Phoenixville

Food was good however our server Zac was terrible at best. We mentioned that we had to be back at the fire festival by 8PM. He assured us that our food will be ready way before that and rusting him, we placed our orders by 7:15-7:20. 30 minutes go by and he didn't even serve us water. The table we were sat at wasn't even cleaned until 20 minutes later. Later when we tried to cancel our order so the food doesn't get thrown out he got aggressive and demanded payment to which my friend caved in and paid. Later when we came back to pickup our food, this guy again has the audacity to make us wait 25 minutes even though the food was supposedly "ready" and kept warm in the burner (his words). He literally served the guests sitting next to us and didn't bring out our takeaway boxes which he mentioned earlier that they'd be ready for us to take away "within seconds" after we come back. Again, good food ruined by this...

We have been to Grid Iron a few times, and previously our food was much better. Our most recent visit was not so good. We sat at our table waiting to be greeted by our waiter/waitress for about 10 minutes. When we did get our waitress I wasn't sure if she was our waitress or the hostess and we didn't get her name. We ordered wings (which they are known for) and a burger and a salad. It took about 20 minutes to get an order of wings, which were not nearly as good as we had previously. My burger was good, but overcooked and my wife did enjoy her salad. Our waitress was nowhere to be found after the food came out, so I would say it wasn't an...

Ivan was more interested in his phone than watching the bar. This is the most unhappy happy hour I have ever been to. Why the owner would have 2 male bartenders on at the same time to unbelievable. They never introduced themselves. Food was not bad and lots of potential. Employees need to dress for work and not look like street people. They need to care about customers , be friendly. Only 13 people in the place for diner . Lots of potential but need to train employees to increase business. I wouldn’t recommend this...