Brought in my iPhone 14 for a battery replacement and screen repair. Honestly, I wish I hadn’t. The phone worked for maybe 15 minutes before the screen started acting up — completely unresponsive at times.To their credit, the employee who did the repair replaced the screen again at no charge. He was upfront and admitted the screens they use aren’t the best quality, and that this kind of thing happens occasionally. Fair enough. But right away, I noticed the difference. The replacement screen just wasn’t on par with the original Apple display — the visibility was off, colors looked dull, and it didn’t feel as durable. Only after it was replaced the employee told me that they use LCD Not OLED . Two days later, a small crack appeared out of nowhere, and the screen stopped working altogether. On top of that, the new battery I paid for barely lasted three hours.When I brought it back in, hoping for a solution, I was told the iPhone 14 firmware was likely the issue, and they insisted their screens are “just as good as Apple’s.” That directly contradicted what I was told earlier by a different employee, which was frustrating. They offered me $25 off another screen replacement, but at that point, I’d already spent over $300 and still didn’t have a working phone.In the end, I had to bite the bullet and buy a new phone anyway.I appreciate how polite the staff was throughout, but I really regret getting my phone...
Read moreI paid almost three hundred dollars for them to “fix” my IPhone 11 max pro screen. They did infanct replace it. However the screen is unusable. This has to be the worst service I’ve ever received. I’m going to show a picture of my “repaired screen”. There is no damage, it hasn’t been dropped or anything this is just they way it “works “ since going there. DO NOT GO here. To make it worse I pre-paid to have my screen fixed so when they did get the screen in, I would be able to have it repaired. Since you responded I had to edit this review. The name was Aaliyah Savage it’s a phone that’s on my plan. I actually did call and the response I was given was. “It doesn’t sound like an issue with the screen. It’s your phone itself.” I was not offered to come in and have it looked at or anything. So check your records...
Read moreAbsolutely fantastic customer service and support with my broken screen on my iPhone. I’m not one to write reviews too often but this place is so deserving of one! I brought my phone in to have the screen fixed and they were able to fix it within a half hour. It was a screen that wasn’t compatible with how fast I type so I brought it back and they gave me a different screen and I only had to pay the difference. Now my phone works perfectly! Affordable great repair service and I plan on recommending them to anyone and everyone! Thanks again and will most certainly be back when I break...
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