La Patrona Mexican Restaurant and Tequila Bar — Restaurant in Phoenixville

This place has horrible food. Last night my friend and I ordered take out a little over an hour before the kitchen closed. When I called to placed my order the guy on the phone was very nice. I asked if they had a veggie burrito. He replied with “yes it just bean and rice but I can add veggies to it, like peppers and onions” and he also asked if I wanted the sauce on top, I asked for the sauce on the side. then I ordered an asada burrito as well. When we picked up our food the place was absolutely empty. And or food was in the back. After I paid, the guy who took my order on the phone brought out our food, I tipped the workers cash. And was super excited to try this restaurant for the first time to only be TERRIBLY LET DOWN AND DISSATISFIED AND ALL AROUND DISAPPOINTED. Our food was very poorly prepaired. My veggie burrito had nothing but peppers and onions inside a tortilla with no beans, rice or cheese. What even is a burrito without beans and rice. My friends asada burrito also had no beans rice or cheese and they didn’t put any sauce on it like it’s supposed to come with. They put a side of rice and beans on the side of the asada burrito but didn’t even give the veggie burrito a side of rice and beans. Last but not least the burrito was so skinny (smaller than the width of a water bottle) and the tortilla wasn’t huge but most definitely had enough room for them to AT LEAST PUT THE BEANS AND RICE IN IT. Now hear me out, I NEVER have written a review before. But when I saw they had 4.4 starts I had my hopes up for a decent burrito, even if it wasn’t the best quality. (But it should be good quality if they are going to charge 18$ For a burrito) So if you’ve made it this far into my review, I hope you either had a good laugh at how much of a joke this restaurant is and I hope you pick an actual good authentic Mexican restaurant. Please comment any other good Mexican recommendations in this general area so myself and everyone else isn’t dissatisfied and all around disappointment like I was. And if management is reading this I would like a refund or a remade order that is made the...

TERRIBLE EXPERIENCE This was our 2nd time going to this restaurant. Unfortunately, both times have been disappointing. We went today - the day of Cinco De Mayo. and boy, was it a terrible experience. We were seated outside and it seems that they totally forget about when you sit outside. While I agree today was very busy due to C-d-M, it took the waitress about 10 mins to come and check on us. Drinks took another 15 mins. We ordered appetizers and dinner knowing how slow they were. We literally waited an hour for the food to arrive. During that time, we went inside the restaurant & asked where our waitress was. We were told, "the kitchen is backed up". When our food finally arrived, she brought the appetizer & entree at the same time! & the food was at room temperature. & we were given plastic silverware as they ran out of regular silverware. My son's steak was cold. My wife marched back into the restaurant with his food & they said they will remake it. Which they did - 10 mins later. Finally, I had enough. Asked to speak to a manager. When she came, I told her about our poor experience, apologized, and said it is a busy day. I told her, I understand but that is not an excuse to bring out room temperature food, bring appetizer at the same time as dinner, lemon water instead of lemonade that my son ordered. She took the appetizer & lemonade out from the check. We are NEVER going back to this restaurant. Don't waste your money & time going to this...

This place is incredible. I had my birthday & 15 month sober party there last night, and it was such a wonderful experience for me and my guests.

I called them a few days in advance to ask them if I could come on Wednesday with 5-25 people 🤣🤣 talk about an annoying customer! The woman I spoke to on phone was so kind and accommodative. Most restaurant owners would hang up if someone called and asked that. She asked me to call the morning of to confirm a head count so they could get some extra staff in there if needed. (Good sign right there: it means. Just I forgot to call the morning of and just ended up showing up at 7 pm last night with 9 other people. They had a table ready for us in the back. The service was very fast. The food was fresh and absolutely delicious. My friend Tommi said his dish was the best Mexican dish he had ever had. I ordered Tiarmasu (spelling?? Lol) for dessert. Absolutely delicious. The waitress told me that they also have Tres leches, flan, and a bunch of other dessert options.

They sung happy birthday to me with my friends. The wait staff was very available but also not in your face. They allowed us to just enjoy your night. This was an all around fabulous experience for me as well as all my guests.

I would recommend this place for any event to anyone. It’s very spacious inside, therefore it seems to be able to hold various different events. Just a gem, truly!

Thank you for such a wonderful...