Arby's — Restaurant in Pickens

5/4/23 Suddenly I don't see a way to post pictures but I have them. So yesterday I tried the new bourbon barbecue sliders at the arby's in easley And they were so good that I wanted more And also for my husband to try them. So today I went to the arby's in pickens I know it was late 9:30pm But my slider had no sauce. I have posted pictures of 2outofthesix. Pretty sure the others will be the same. Since this is my second Or 3rd bad experience at this location? I will not be returning and if people ask I will tell them

They should really make sure they have their shake machine up and running for the day before they start accepting orders. And then they shouldn't not give you drinks when you pick up a delivery order that has a meal. And then try and blame it on the fact that they didn't have the shake ready when they literally gave you the food and said have a great day like you were all done with them. And THEN have three different people come out and tell you different time frames for when that shake machine was going to be up and running! I'm sure they won't miss me and I sure as heck won't miss them but I will never go there for a delivery again! I ended up having to drop the order the first person said 10 to 20 minutes, the second person came out and said oh wait no 15 to 20 more minutes, and then the third person came on so do we JUST fixed the machine now we have to wait for it to freeze and that can be another 10 to 20 minutes ! This is the second Arby's location that seems to forget that drink comes with...

I stopped going to this Arbys as of October 2020 and the Reason being I went 4 times in the month of October through the Drive Thru window and every time the Order was wrong. The time before my Last Visit I ordered the Biggest Roast beef sandwich on the Menu with Cheese and of course I got No cheese so I circled and went back through the drive through the drive thru pulled up to the Window and spoke to a manager and handed him the Sandwich and my Reciept and He snatched it from my Hand as if I was getting on his nerves to get my order right the dude didn't even apologize. Well I tried one last time a week Later my order was exactly the same this time however I was given the smallest sandwich they had and it was cold again my order was wrong This time I spoke to the Manager and told him about the problems I was having and He stated the entire crew was new he didn't offer no apology and He acted as if I was making a big deal out of nothing which to me it is a big deal when every time I visit this Arbys my order is wrong and the way they act when I try getting what I paid for needless to say me and my wife desided not to go back. Oh did I mention when I spoke to the Manager on my Last Visit he was rolling his eyes. How would that make you feel as a paying customer. I can Honestly say the whole encounter let me with a bad taste and I cannot see myself going back. You wanted a honest review...

There is literally never anyone working here. Which i get, everywhere is having a hard time getting help right now. We went 3/1/24 at about 7:15-7:30 and the boy working the window started strong but it was quickly obvious to us he was doing way too much. He kept interrupting my husband, to the point that he finally got so frustrated he didn’t even order himself anything. I ended up having to talk over the boy. “Huh” and “what” are some of my least favorite words when it comes to any service working. I ordered mozzarella sticks, the guy working literally asked how many (after interrupting to ask that same question, get to the window and somehow he “didn’t hear me say that” but “had just dropped mozzarella sticks”…no duh. Didn’t get a receipt so chances are i paid for 2 orders to only receive one. Didn’t get straws with our drink, husband went without eating out of frustration. Honestly, just go across the street to mcdonald’s, better service and...