Tierra Mia Coffee — Restaurant in Pico Rivera

I was initially informed about Tierra Mia by a friend who lives in the area, I must admit, I had zero idea what to expect and even my highest of expectation (if I had them) would've been blown out of the water. When I walked in and saw the burlap bags and probat roaster, I knew I had to try a few things in order to give a transparent review.

Started with inquiring about their roasting and pastries. Note* All roasting is done in house at this location for 8 hours/day 5 days/week and the pastries are done at their La Habra location daily and sent over.

I can genuinely say this was a 4 star shop with 5 star expirence. I tried several things including a traditional cubano (no milk), a pour over, an Americano, and their infamous tres leches muffin, ALL of which were noteworthy. The espresso is bright yet balanced, no overwhelming citrus, but a balance of ripe orange and lemon with a hint of dark chocolate that came through more like milk chocolate because of the raw sugar. (Two points of feedback: the cup was too large and the cane sugar should've been added to the portafilter prior to pulling the espresso so that there weren't sugar granules at the bottom of the cup). The pourover was delicate with hints of cherry and mocha, very pleasing to sip (I'm not sure which region that bean was from but it tasted South American). The Americano was unlike most, it was bright like I expected however the balance wasn't thrown off by the water. Lastly the muffin was delicious, it's dense and moist with a molten sweet-milk center, ask them to warm it and enjoy it with a non sweetened hot coffee... you may achieve complete satisfaction.

Bottom line is I wanted to try as much as possible seeing that I'm not sure when I'll be in the area again. Now that I've expirenced it, I'll be putting their other locations on my "must visit" list. Thank you guys, keep up the great work, amazing knowledge, and spot on...

I love Tierra Mia so much, everytime I get the opportunity to be in town (mind you that's 1,237 miles away from the nearest Tierra Mia), I stop by. This time , however, I stopped in an hour before close. No big deal right? Wrong. Can't have what I've been looking forward to for 2 YEARS (thanks COVID) because, "We already cleaned." Ok? I ask, "What time do you usually stop serving people XXX?" "It depends.." Ma'am excuse me, depends on what??? When ya damn well feel like it?? What kind of inconsistent business model is that?? I have half a mind to call their manager and ask what the ACTUAL corporate time for clean up because boy was I disappointed. I said, "You know a sign would be nice.." I ALSO attempted to maybe ask for a different drink which resulted in a ridiculous a* answer, "Yea we can make that but only one." ???? If the issue truly was cleaning wouldn't me ordering two hot chocolates just require the re-usage of the same prepping tools???? How does that even make any sense??? Then when I expressed my desire for a sign I got a, "Actually I can* make that drink for you really quick." Ok so which is it?????...

Customer service was rude! I tried to place an order to go, in the store. As soon as I opened the door I just heard several employees yelling "patio only". What does that mean? Should I just seat down outside and wait for someone to place my order or can I only drink/eat outside. So I asked what "Patio Only means". Once again I get about 3 employees yell at me "Patio only!". They don't even have a patio. They have a small sidewalk and with a pair of table/chairs. Tierra mia should have a sign that states "DO NOT ENTER!". And the employees should be more Clear and polite with better communication. They made me feel awkward! So I just left and went to Star Bucks, went inside placed my order to go, was greeted very nice by a single Starbucks employee and then I was on my way . Starbucks was easy and without the rudeness. I like Tierra Mia coffe, but customer service and communication is bad. I don't like anyone yelling at me, I especially don't like it when it's the...