Carl’s Jr. — Restaurant in Pittsburg

My boyfriend and I pulled into the drive-thru, there were no other cars both in the parking lot nor the actual drive-thru itself so it was clear they weren't slammed with orders.

We pull up to the microphone and ask for a simple order of 1 Large Dr Pepper and 1 Six Piece Star Nuggets. We were not asked if we needed anything else and were told our total. I found that strange but assumed the worker simply forgot to ask.

As we pull up to the window, the worker, "Esperanza" or at least that was the name on our receipt, handed us our large drink and our receipt. The cup was not filled all of the way, if anything it was just a little above half way full of soda. The lid itself was completely bent, smashed, slipping off of the cup and covered in soda. It seemed as if he had smashed the lid on as hard as he could and shook the drink by doing so.

He then tells us "Bye, have a good day" and slides the window shut. My boyfriend not noticing anything began to drive off. It then dawned on me that we didn't receive the whole order. I mentioned it to him and he reversed back to the window. We waved into the window trying to get his attention but he paid no mind, hopefully tending to a customers needs for once.

Once he opened the window, we told him we didn't get our nuggets. He told us "Yeah they're cooking. It's going to be two minutes." And slams the window shut. The look on his face was ridiculous, he was annoyed with us! We sat in the car and waited, I was still surprised by his attitude since I've worked in the food industry for YEARS and I know what apologizing is.

Eventually he hands us the bag and doesn't say a word, he just slams the window shut once again. We pull off and think back whether or not my boyfriend and I had said or did something to cause such a disgusting attitude from a worker. My boyfriend asks for a nugget, and I reach into the bag only to discover that Esperanza had placed our nugget bag upsidedown causing all of the nuggets to fall out when I grabbed it.

The mishaped and soda covered lid on top of the partially filled cup, the improperly placed nuggets which I'm sure was deliberate, telling us goodbye and to have a good day knowing our order is not finished, and most of all the disgusting attitude is all of the more reason I will never be returning here again. This was my first time coming here, and it will be my last.

Never once have I ever treated another person like this, more importantly while I was standing behind a counter and serving them their meals. I have worked in the food industry for half a decade and I know a terrible worker when I see one. This was absolutely horrendous service and this worker needs to be spoken to and dealt with because this...

Far and few between... This location is cool. I did have an issue around night time when I wanted to dine in a few months back. Only having a bike, the manager (dude) wanted me to go through the drive thru... Which would have been cool, but I wanted to sit and eat. And a time before that same guy claimed that the bathroom was busted. I felt he just didn't want to clean the bathroom again same reason I felt he closed dine-in early...

When I go when managers (ladies) are working in the afternoon... I get none of that nonsense.

Nevertheless, having worked in fast food ... I can't ding them for questionable managerial ethics...

Also, I think my first burger than had more than two patties was from Wendy's... Maybe it was the burger I ordered... Tasted like too much meat.

I've been getting the triple guacamole bacon burger consistently... Taste like a well made burrito. Don't even need the bacon... I was getting the Angus guacamole bacon burger... But I think they phased it out... Doesn't taste like too much meat... Maybe I have to give Wendy's a second try... Or maybe Carl's Jr knows what they are doing.

Don't order the 20 piece tenders unless you are feeding 4 people... I order to split with a friend... And I still couldn't finish the last box. Swear they have me more than 20 pieces

Shakes are good Haven't tried the other drinks yet.

They have other things for cheap... But I haven't explored yet.

Waffle...

Great lunch on a work day!

The counter/register lady was pleasant, quick, and accurate!

We found a great table, and started to sit, ..just as the smiling gentleman at the serving end of the counter called our number!

He seemed to know we were going to enjoy these full-sized, full-flavored burgers, ..and he was correct!

The 'Famous Stars' were perfect! ..fresh! ..clean! ..great vegetables! ..and they fully satisfied our fuel (and fun) needs!

My thanks to Carl's Jr., ..and the joyful, professional people there, who provided us exactly the re-energizing we needed on this long hot workday afternoon today.

..and they did it all with such a happy smile!

Now I know where to...