Del Taco — Restaurant in Pittsburg

I used to love del taco, it tasted better and was not as pricey as Taco Bell. And the employees really seemed to value their job and customers.

There aren't many locations of del taco in the bay area and it makes sense b/c del taco is a SoCal based brand.

So to have Del Taco, its about a 45 - 50 minute drive. If's too bad that the Del Taco location in the Bay Area doesn't care about their customers, their jobs or their poor customer service. For this location, they've lost a customer (which probably doesn't mean much to them) ~ which is sad!

I was charged double the amount of what my meal should have cost and after discovering the error, I contacted corporate right away. Both replies stated that the management of the restaurant would be contacting me and both times they did not.

I eventually had the overcharge handled by my bank. Like I said, no one cares about their customers at this location. To double charge me for my order and not try to rectify it, is selfish and inconsiderate.

Its been a month since making my initial inquiry about the overcharge, and still no response has been received, and I even contacted them a second time and still no contact to...

I drove a total of 80 miles to get here because I had a craving for Del Taco's strawberry shake. (What can I say, it's distinctly better than other fast food strawberry shakes.)

I had ordered it on their app and it showed up as available, but when I came up to the window I was told to cancel the order because they don't have it. Funnily enough, I got the same speech at a Del Taco all the way in SoCal. Is this their version of "the ice cream machine is broken" that McDonald's is famous for? Sure seems like it.

I got carne asada fries and it's the worst version I've ever had, compared to other Del Taco locations. The meat tasted weird like beef jerky. The fries were too soft and mushy. The guacamole tastes like it's a day old left in the fridge with no lid. Completely inexcusable considering the $10.99 price. The best version I ever tasted was only $7.99 at a SoCal location.

I also got the epic burrito with guac and the bad guac taste as described above is making eating it feel like a chore.

Never going to come to this...

I will not go back. I went through the drive-through and ordered 2 fish taco meals for my daughter and I. When I got to the window to pay, my card wouldn't go through even though I had ample funds, so I had to pay with cash that i needed for the following day. The price was $15.00 per meal and was enough to feed a toddler. No kidding, the 2 tacos were about 5 inches in diameter and skimpy on the filings, and the fries were a tiny amount in a bag 4 inches big and not filled to the top. After spending $15.00 on a meal, I should not still be hungry! At least the flavors were good even though the food was luke warm. The guy at the window was tolerable but far from nice, friendly, or welcoming, which are all attributes I would expect from a service worker. The window was filthy. It looked like it hadn't been cleaned ever. I left and had to go to the bank to withdraw the cash I spent here. It was a burden I wasn't...