Dairy Queen Grill & Chill — Restaurant in Pittsburgh

I went back to complain about an issue with my food. I talked to the cashier (who was lovely, just stretched too far,) and she didn't know what to do and the manager wasn't there. So I was writing a complaint down for the manager to call me back about and he walked in the shop. I asked the manager if he could right the wrong. He said he couldn't, that things just happen like that (my blizzard wasn't properly mixed,) and that I shouldn't eat there if I didn't like it. I also saw him roll his eyes at a customer who was taking a long time to order AND make a "hurry up" hand gesture with another customer when asking for a name for his order. Totally unprofessional and just all around not a nice person. I took an effort to be nice and pleasant when speaking with him because I could tell he was not happy, and he never once said anything positive or seemed like he wanted to take care...

Typically when I visit this DQ Location in the afternoon ,The staff is very friendly and efficient Wearing gloves and a mask as well as wash hands for the safety of each guest during these difficult times I always leave with my order bagged properly leaving with good service and a smile. The evening crew of 8/9/20 Service was terrible no one preparing food was wearing gloves, they did not bag up any of the guest orders or care to offer a bag no guest received napkins after asking for a bag I heard one of the food preps say "I don't think they like me to much" when I only asked for a bag on top of the poor service they were changing the channels surfing TV apps in front of guest not the worst service but alot of...

A staff member was not wearing her mask. We asked that she wear her mask while making our blizzards and she became passive aggressive. She began slamming cups on the counter, calling us names under her breath, and still didn't wear the mask over her nose. Our blizzards were not made correctly. They were half melted, had almost no filling, and the outside of the cups had icecream dripped all over them. We brought up that our blizzards were not made right and she started complaining. Our blizzards were remade by her but they were still not made right and were just as bad at the first ones. We took our messed up blizzards and left. Instead of arguing with an employee I'm just going to report...