Eat'n Park — Restaurant in Pittsburgh

Last night we arrived around 9 30 PM knowing that "Last call" for salad bar was at 9 45. There was no on at the front post to greet us. I stood there for approximately 6 minutes waiting for someone/anyone to seat us so that we could immediately grab some stuff from the salad bar before it closed. Finally a not so pleasant gentleman came to great me. We walked to our table and the host then stated that our waitress would be with us.

5 minutes passes no on comes back to our table to ask us for water or to lay silverware on our table. By now, we began to fix our salads. 10 minutes, 20 minutes and still no silverware or drinks. By now, our fruit and salads were sitting on the table in front of us along with our menus which we stood up on the table in the hopes that someone/anyone would notice that we had not been waited on. Several waiters and waitresses walked by, looked us dead in our faces and kept moving.

The man who seated us also walked by saw that our food had not been touched and saw our menus standing on the table and said nothing: did not ask us if we needed anything and did not mention anything to his co-worker. Someone his age should have known better.

A little over 30 minutes passes and the manager walks by and sees our table and finally asked us if we were ok.

Needless to say, she apologized and took our orders. I appreciate how she handled the situation but I am upset that the place was damn near empty and it took so long to be seated. Additionally, the culture of hospitality is lacking in that place. We purposely staged our table in such a manner as to draw attention to the fact that we had not been waited on and no one got that except for the manager. I know for a fact that the guy who seated us knew that something was wrong, but his attitude was like "Oh well it's not my table" it's not my responsibility.

It will be a while before I eat...

I do not recommend this place for anyone with any sort of food intolerance or allergy or who are avoiding certain foods for any reason.

I went here for breakfast with 2 other people.

The table that we were seated at was noticeably covered in crumbs.

I ordered a veggie omelette with a fruit side and informed the waitress of my food intolerance. The waitress was mindful of my food intolerance, and that was the only positive of my experience here.

My omelette was full of burnt bits of food (bits literally burnt black and were hard) that probably came from previously cooked meals. I’m guessing that some of those bits came from bread, despite my informing the server of my intolerance, because I was almost immediately seriously sick and still am more than a day later.

My fruit side was mostly cantaloupe, honeydew, and pineapple. There was a tiny sliver of strawberry. One of my party also ordered a fruit side and didn’t have any strawberry in his fruit side at all.

Also, there were bits of burnt ham in my veggie omelette, and that was not one of the listed ingredients for the veggie omelette on the menu. I don’t have a problem with ham, but it was unexpected. I suppose that people who are avoiding ham/pork or even just meat for any reason would have a problem...

If I could give zero. I totally would. I've been there probably about 3 times in the past 3 years. The first, the breakfast was subpar and cheese wasn't melted. It took forever for it too. The second, wasn't terrible, although, we asked to split the check and they charged both of our cards the full price. Then when I realized, charged mine again. They had to credit 75% but it took. A few days. This past time was literally the worst. The lady seating us asked if my friend and I wanted a high chair, when we said no a booster would be fine, she brought the high chair anyway. Our waitress, Sue, said almost nothing. First words were, "what do you want to drink?". When she brought out water, she asked are you ready to order. We ordered. I ordered a chicken sandwich, which was tiny. The chicken appeared if it were ripped on the grill. The tomatoes looked old and the lettuce was light green, white and brown. I asked for a menu and ordered something else. After we were almost done, she rushed us, by giving us our checks. Then the baby dropped the cup on the floor and she yelled at us that she almost fell and we needed to be more careful. I've never had such horrible service. Please tell them...