Layne's Chicken Fingers- Pittsburgh — Restaurant in Pittsburgh

Went to try the new Baum location and was disappointed. Upon walking in it smells like a Petland or like dog food. The girl taking my order seemed completely unknowledgeable when trying to add my rewards. After they made the food and said order up the two cashiers including the girl were just standing there trying to figure out another simple issue with a customer while I just stared at the food that was ready for maybe about 3 minutes. I then interrupted her saying can I grab the food that’s ready then she replied back no you may not you want a job here? Obviously she can’t do her job to give food that’s ready that I would need to get it myself.

Then regarding the food itself, small fries portion, and the chicken itself was mediocre compared to the Oakland location. 5 tiny pieces of chicken which wasn’t even filling. Not to mention the chicken didn’t feel cooked through all the way and felt hard to even chew. I’ll stick with the Oakland laynes and never go...

4.5/5 Similar to Raising Cane's, but Layne's has the option of spicy strips (good heat without being overwhelming). Even their sauce(similar to Cane's) is more peppery. Layne's also offers several other sauces Their chicken strips are crunchier than Cane's, but mine were also smaller. The portion of fries also seemed small. Over all, great experience, restaurant was kept very clean and the woman at the counter was very friendly. I downloaded and ordered my food on their app, but it doesn't show that I earned any points. That said, I'll be back, it is nice that they have parking, unlike trying to eat at the Cane's by Pitt. I also hope to try a milkshake when I come back.

*The loyalty@laynes.com email was rejected saying that the address doesn't exist on...

I recently visited this restaurant, and I am absolutely appalled by the conditions. The place is filthy, with mold and dirt everywhere. It's clear that cleanliness is not a priority here. The food was disgusting and seemed dirty, which is completely unacceptable. However, I must say that the staff was wonderful. They were friendly and tried their best despite the horrible conditions they have to work in. It's obvious that the company treats its employees terribly, and it's a shame because the staff deserves better.Overall, I would not recommend this place to anyone. The management needs to step up and take care of both their establishment and their employees. Avoid this place...