CONSUMER ALERT: Pane è Pronto is violating Food Safety Regulations.
Their counter person, while wearing the same gloves with zero form of sanitation, using no tongs, wrap, or utensil to fulfill customer orders, but using their bare used glove covered hands, is contaminating the food that they are selling over the counter.
The counter person is waiting on people, providing them with pastries, coffee, bread, and other items with direct glove to food contact, then ringing them up via cash and credit card, touching other items and surfaces in the store (such as the floor), while not using any additional hand protection/sanitation, tongs, switching out gloves, or the like. Resulting in Food Code and Food Safety violation, and directly contaminating your items.
This is not something new and has happened multiple times in the past. The company was contacted, but nothing was done. The Allegheny County Health Department has been notified.
A person in a food business cannot touch a finished good/product with anything but clean tongs, gloves, or the like.
If you visit this establishment and you see this occurring, report it to the Allegheny County...
Read moreBe careful when you order here via delivery apps or even through their own website. Twice now I've ordered a sandwich online and haven't received it even though it appeared available on their website/delivery app. The first time, I ordered ahead and then they called close to my designated pick-up time to say they ran out of my sandwich ingredients— essentially, they didn't look at the web order and forgot to make my food, even though I ordered as soon as they opened.
The second time, I ordered delivery via Grubhub and they cancelled my sandwich because they didn't have any made at the time I placed the order. They've been perfectly nice and apologetic about it each time, prompt with the refund, and have offered to hook me up the next time I order, but it's still something to watch out for if you're relying on the convenience of an online order to make your day run smoother.
The food is great; they're super nice. I just wish they were more dependable. Don't bank on them fulfilling your order if you need to plan ahead...
Read moreWe got back from a terrific vacation in Rome a week ago and already were craving the quality bread and pasta sauces we had while there. Wanting some for dinner, a friend recommended this place as being very close to the food we loved in Rome.
Decided to try it during my lunch break on Friday, ordered on line, food was ready to be picked up on time, the friendly staff took care of me.
They have a lot of choices at this place. Let me just say the two breads and the 2 sauces we tried for dinner transported us back to great dinners we had in Rome.
So happy to have such a great authentic Italian bakery and store providing fresh in house baked breads, sauces and fresh pasta. I am now definitely a regular and will be back for more. Easy parking right out front for pickup orders. If you are in the Strip and want great authentic Italian baked goods, pasta or sauces, this is definitely the place. Thank you Pane e Pronto for making our evening and satisfying our hunger for authentic...
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