Subway — Restaurant in Placerville

If it were possible to give 0 stars I would, I have gone in so many times now and ordered online and they have been closed for no reason. For example I have been able to order online and it's gone through, but you guys are closed so I can't pick up my order. That's literally stealing, says 9pm on the door and online (google) and says you must order before 8:30 online. Well they aren't even open! Apparently they close at 8pm now but refuse to fix the situation or update anything, but doors are left unlocked and you can literally just walk in and grab anything you wanted to because theres no one in there. Horrible customer service too, won't even give a refund for the situation. After everything a young man Sunny I guess is his name walked in saying they were closed and I explained the whole situation but he couldn't give two craps about the whole thing. I can't believe this place. I've had so many problems and yet they never even work on fixing anything. I even called a friend who works at a different location and they couldn't believe what was happening. The other locations are open like they say they are but this one just don't risk it. Worst management experience I've ever had...

We did a group order here and they wouldn't accept our coupons. They said they were expired, which they weren't. We had just gotten them in the mail today and they were good for 2 weeks still. Then he said well we dont accept coupons. How can a franchise not accept their own coupons. They then said they would give us 10% off and when they rung us up they didn't do it and was like like oh well... sorry..

Not only was the customer service terrible, but when we got the food back to the office so we could eat together they had made some of the food wrong! We had it written...

I walked in and no one was in the place. A Hispanic lady waited on us. She took the bread almost mutilating it! It was torn in several places and she smashed the bread down when th her fingers. I used to work for subway that’s not acceptable I told her no thank you I changed my mind. As I left the store some young chick was laughing ! Where’s the owners don’t they know? I went to another subway and the bread was cut without...