Edit: i dont know what happened this place used to be awesome and now they are pretty average or below the bar. Theyve been cutting down on their menu option which really wasnt a huge spread to begin with but it was made very well. But their portions are also incorrect now twice i went there and menu says youll get 6 pieces on a spider roll and youll only get 5.
Last time i went there we got 70 dolars worth of food and the rolls were so small we left hungier then when we came. Id have ordered more but it would have been a waste of money. Im not paying 15 dollars for rolls that wouldnt even feed a child and their portions on the menu dont match what your served and im not playing a gamble with high priced food.
Whatevers happened in the past 2 month this place i hope they get it together and fix it but for now i gotta find a new sushi place cause this is no longer worth their prices
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Old review before edit: I love this place. Its weird they are the only place on Uber Eats for sushi in the Joliet area when i can name like 5 places off the top of my head way closer but considering the cost back and forth to actually go inside here or any sushi place im still saving money.
Still I've ordered from here well over 10 times and not once did i have any leftovers and it was all great. Their Spider Rolls are the best Spider Roll you will ever have in the SE Area of Chicago. Soft shell crab so juicy and easy to eat a child could chew it no problem.
Their unagi sauce is amazing. Huge portions EVERYTHING is great! I cant vouche for the really hot stuff, spiciest i go to is spicy mato which is more taste then spice (which theirs is awesome) and they dont glob on the sauce so you can actually taste individual flavors. Which is a blessing and a curse cause i want that unagi sauce by the bottle for home use hahaha.
My only problem i have with this place is their full menu is not up on uber eats. From the photos im guessing they got great specialty drinks having a patio and all that and it be nice to get the "Alaskan Roll" back on the menu again. it was a shame when they updated their menu for me i always used to order an extra alaskan for lunch the next day. :(
If im ever in plainfield im making a special stop to eat here in person, I promise you that. Do yourself a favor and try this place out and if you cant make it like me order yourself a Spider Roll on Uber Eats, you...
Read moreThis is the second time we have come on a busy night. Our first time we came on a busy night we were told the wait was 45 minutes so we joined the area of people waiting. We overheard a lady waiting say that they had reservations and had been waiting an hour so we left. Fast forward to tonight and we had made reservations two weeks prior to tonight. Knowing how this restaurant operates so poorly with reservations I asked the host when we got there if we would truly be seated at the time of our reservations and he said yes they just needed to get a few tables cleared off. Half an hour passed and it became apparent to me that others were all sitting there waiting well past their reservation times. We saw multiple people leaving but they weren’t seating any new people waiting. I went back to the host and explained how he had indicated to me that they just had to clear some tables and we would be seated but that was half an hour ago. He went on to say they still had reservations ahead of us that were waiting yet. I asked why he wasn’t honest in the beginning when I asked if there was going to be a wait so that they wouldn’t have wasted my time of sitting there. We ended up leaving when the only remedy the manager had was to buy us a drink. I wasn’t there to drink. I made reservations to have a meal with my husband and this place clearly doesn’t honor reservations at all. I’m sure others left as well because right behind me talking to the host about him lying to us was another couple questioning their reservations and they were getting their coats on to leave too. This place is terribly run when it comes to accommodating reservations. We are done giving them anymore chances. Don’t offer the opportunity to clients to make reservations if you can’t honor them. It’s one thing to push the reservations back 10-15 minutes but you guys push them way back and lie to your clients. Be transparent. I asked for transparency from the beginning and was lied to. Stay away from this place. Also, take note how they reply to the positive reviews and ignore the negative ones. They don’t address the issues and try to resolve them. They just ignore...
Read moreEither these guys are con artists or really bad business owners. I have gone here plenty of times however, recently my experience was not great. I was seeking cooked non-spicy sushi--seems pretty easy. I specifically asked the hostess/owner(?) for recommendations. I selected the samurai with no jalapeño and the Tiggr roll. The Tiggr roll comes with raw salmon so I asked chef could switch it out with a different cooked fish. They came back and said they had to charge me $5. OK whatever. Two bites in and the Samurai had raw fish--even though I asked for no raw fish. So I had to pay for something that wasn't eaten but was charged more for switching out another cooked fish. That is complaint #1.
Complaint #2. I can overlook issue #1 so I go to Grub Hub to place an order. I noticed the prices were higher. So, I go to their website to check and noticed that all prices were $1 less than GH. So, naturally I go through ora's site to place a delivery order---the restaurant is open and it doesn't say that there are no delivery orders on Friday. So I spend 15 minutes selecting my items and upon checkout---pickup is the only option. It's 4pm on a Friday and they are not doing delivery orders. All if that and no delivery.
HMMMMMM...something seems fishy. On GH they are offering $8 off your order of $25--seems like a good a deal if you were paying the same prices advertised on their business website and they were delivering your order. But they are not delivering, and the prices are $1.00 more per item across 8 items being ordered. So, I'm not getting a deal at all. I am forced to pay higher prices on GH. Not good for a small business--I am literally trying to order directly from you and you are making it difficult on top...
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